Inside Sales Account Support Specialist

Inside Sales Account Support Specialist HDI ( Horizon Distribution Inc ) Yakima, WA Job Details Full-time $18 - $20 an hour 1 day ago Benefits Health insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Sourcing Teamwork Administrative experience Attention to detail Organizational skills

Full Job Description Job Title:

Account Support Specialist Job Type:

Full-Time Expected Hours:

40 per week

Pay Range:

$17.00 - $20.00 per hour

Job Summary:

We are looking for a motivated and detail-oriented Customer Account Coordinator to join our team. This position plays a key role in supporting customers, processing orders and quotes, coordinating with vendors, and helping ensure smooth day-to-day operations. The ideal candidate is organized, dependable, customer-focused, and comfortable working in a fast-paced environment where multitasking and communication are important. What You'll Do Assist customers with quotes, orders, product inquiries, delivery updates, and order changes Process customer sales orders and purchase orders accurately and efficiently Work with vendors and manufacturers to source products and meet customer timelines Support outside sales representatives with customer requests and account support Check inventory, pricing, and order status using internal systems Coordinate with internal departments to ensure timely order fulfillment Prepare return, credit, and adjustment documentation as needed Provide support for government and specialty orders Deliver excellent customer service through phone, email, and written communication What We're Looking For 2+ years of customer service, sales support, administrative, or related experience preferred Strong attention to detail and organizational skills Ability to multitask and prioritize in a busy office environment Comfortable using Microsoft Office, especially Excel and Word Strong communication and problem-solving skills Experience in distribution, industrial supply, hardware, or related industries is a plus Positive attitude and ability to work well with customers and team members Why Join Us? Stable full-time position in a well established company Team-oriented work environment Opportunity for growth and advancement Competitive pay and benefits Fast-paced role with variety and customer interaction

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Paid time off

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person