Administrative Support Specialist

Administrative Support Specialist - Kent Cartridge Company information Founded in 1986 as Activ Industries and renamed in 1997, Kent Cartridge is an ammunition manufacturing company specializing in the production and distribution of premium hunting and target loads. Since 1997 Kent has been operated as a family-owned business. All manufacturing, shipping and related work is done from the company's Kearneysville, West Virginia location. Customers include large and small retailers, as well as gun clubs and specialty shops located in the U.S and Canada. At Kent Cartridge, we offer competitive salary, health benefits through an HSA plan, dental, vision, life insurance and we have 401k options, as well. Our workers say that the company's early hours, single shift and consistent schedule are extremely employee friendly. We are located on a very large tract of land and offer access to hunting on our property as an additional employee perk. We would love for you to consider joining our team!

https:

//kentcartridge.com/ Key Responsibilities Administrative Support Serve as the primary point of contact for incoming phone calls and general inquires Manage office supply inventory and coordinate reordering Sort and distribute incoming mail Support general office operations and assist management as needed Sales and Marketing Support Enter customer orders into company's ERP system and assist with sales rep coordination Prepare and distribute regular sales reports and updates for sales representatives Conduct invoicing and credit memo processing Respond to order status inquiries Support coordination of tradeshow and promotional materials Customer Service Track and manage all customer experience cases within company ERP system Ensure warranty claims are promptly resolved Finance Support Assist with accounts receivable tracking and escalation Required Qualifications Strong organizational and time management skills Excellent written and verbal communication skills Ability to manage multiple tasks with accuracy and attention to detail Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Experience with ERP systems (NetSuite preferred by not required) Join our team where your skills will contribute significantly to our success in delivering high-quality products. We look forward to your application!

Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Shift availability: Day Shift (Required) Ability to

Commute:

Kearneysville, WV 25430 (Required)

Work Location:

In person