Flooring Showroom Sales

Branch Customer & Sales Representative for Scottsdale showroom

Job Description:

Resourceful and customer-focused branch support professional with experience in inside sales, showroom operations, and client relationship building. Thrives in multitasking environments that require accuracy, urgency, and a strong customer presence. Eager to expand skills into outside sales and strengthen partnerships with contractors, builders, and designers while ensuring a seamless branch operation from open to close. Key Strengths o Inside Sales & Order Processing o Customer Support & Showroom Engagement o Inventory & Order Coordination o Customer Relationship Management o On-Site Sales Visits & Lead Follow-Up o Sample & Display Management o Branch Opening / Closing Procedures o Communicating clearly with operations, sales, and warehouse teams o Problem Solving & Cross-Team Collaboration o Encouraging a helpful, zero-drama culture o Contributing positively to Branch performance Responsibilities Include o Open the branch daily and ensure showroom readiness, cleanliness, and product organization. o Greet and support customers and their customers in selecting tile, pavers, and natural stone materials. o Manage order entry, confirmations, invoicing accuracy, and scheduling of pickups/deliveries. o Verify warehouse-prepared orders and ensure correct materials are staged for customers. o Conduct 2-3 days per week of outside sales visits targeting existing and new accounts. o Support sales reps with lead follow-up, quoting, sample distribution, and job-pack coordination. o Track back orders and collaborate with purchasing and logistics to keep customers informed. o Maintain inventory awareness and promote new product arrivals during showroom interactions. o Assist in hosting showroom events and builder/designer outreach initiatives. o Deliver a professional, solution-oriented customer experience at every touchpoint. Expected Achievements o Strengthen showroom conversions by proactively assisting contractors' clients with selections and closing orders. o Drive consistent reach and follow-ups, resulting in new active customer accounts added to the branch. o Maintain showroom presentation excellence through timely display refreshes, labeling, and new product integration. o Increase branch sales activity by completing 4

• 8 field visits per week on assigned days and logging activity in Salesforce.

o Support sales reps in turning quotes into orders through active tracking and customer touchpoints. o Develop a working knowledge of product lines, enabling confident recommendations to contractors and designers. o Build strong internal partnerships across operations, sales, and logistics, accelerating order fulfillment and customer satisfaction. o Support and execute at least one branch promotional event per quarter targeting builders, designers, and contractors. o Demonstrate reliability in branch opening responsibilities and daily operational preparedness. Experience o Hands-on experience in branch operations, showroom support, or warehouse coordination. o Customer-facing experience, ideally working with contractors, designers, or trade professionals. o Sales or account support experience, including CRM usage and assisting in converting leads to orders. o Familiarity with construction materials, flooring, or stone products is a plus. o Strong organizational, communication, and problem-solving skills in a hybrid operational and sales environment. Professional Traits o Highly dependable for operational consistency o Self-starter with strong time-management skills o Able to represent the company well face-to-face on job sites and customer offices o Works calmly under pressure and adapts to shifting priorities o Team mentality with a sense of urgency to serve customers

Mandatory:

• Ability to pass background check and drug screening

Benefits:

• Full health insurance benefits after 90 days. Medical, dental and vision.
• Company cell phone. . Paid PTO . 401k after one year. Pay schedule
• Depends on experience

Location:

QDI Surfaces Branch

• Scottsdale
• 15678 N Greenway Hayden Loop, Ste 103, Scottsdale, AZ 85260

Job Type:

Full-time

• Monday thru Friday 8am to 5pm, alternating Saturdays 9am to 1:30pm

Work Remotely:

No Company Website:

www.qdisurfaces.com How to

Apply:

Ready to make a lasting impact? Send your resume and cover letter and let your journey with QDI Surfaces in your application. In college or college grad? Are you currently exploring the waters of the interior/exterior design industry and unsure of the path you want to take? Send a cover letter detailing how you may be a fit for our company, along with your current resume and let us see if we can be a future employer for you, as the potential for advancement here at QDI Surfaces is limitless!

Pay:

$20.00

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Do you have any type of flooring experience? Please provide years of experience and explain in detail your experience of flooring or floor coverings, including tile, porcelain, travertine, natural stone, limestone, basalt, slabs, luxury vinyl PVC, marble, quartz, etc. Are you willing to undergo a background check and drug screening as a condition of employment? This job requires working alternating Saturdays. Are you able to work alternating Saturdays? Are you tech savvy and have knowledge of working with Microsoft Word, Excel and Outlook? Please provide which ones you are familiar with of the 3 listed. Are you fluent in Spanish?

Work Location:

In person