Team Leader - Scottsdale, Arizona

Team Leader - Scottsdale, Arizona Loewe - 4.2 Scottsdale, AZ Job Details Full-time 1 day ago Benefits Paid holidays Health insurance 401(k) Paid time off Qualifications Customer service Full Job Description Position Created in Spain in 1846, LOEWE approaches 180 years as one of the world's major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand's belief in the importance of craft in today's culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world. At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best. This role will assist in the day-to-day management and mentoring of our team of Client Advisors as well as develop and maintain a strong personal client business, ensuring an elevated experience for new as well as existing clients. The Sales Supervisor will partner with the Store Manager to ensure key results, both quantitative and qualitative, are being met by the Client Advisors.

Responsibilities & Tasks:

Adhere to all company policies and procedures Assist Store Manager with day-to-day management of sales team Act as Manager on Duty in absence of Store Manager and/or Store Operations Manager Lead by example on sales floor and mentor staff on standard processes Keyholder, opening and closing responsibilities Ensure sales team is enhancing their down time as well as completing tasks to LOEWE standards Making sure the store's VM is up to standards in partnership with Store Director and Store Operations Manager Weekly meetings with Client Advisor team to understand their current monthly/yearly sales projections, providing mentorship on how to increase sales penetration Comfortable and confident in conflict resolution, both internal and external Able to assist sales team's clients if it is necessary Confident in leading executives, VIPs, VIC's through the store, speaking about artwork, collections, and company business as a whole Partner with BOH team to ensure all consignments are accurately checked, packed, sent, and returned in a timely and organized manner. Additionally, confirm sales team is supporting the BOH team with general organization and stock control Understand and complete all paperwork and procedures related to consignments, distance orders, stylist agreements etc. Meets individual and store sales goals bringing strong personal business to LOEWE Scottsdale, leading the sales team by example by achieving monthly sales targets Support the Store Management deploying training to all Client Advisor Job responsibilities

Qualifications & Skills:

5+ years' experience in retail environment 2+ years' experience in a supervisor/department manager role Proven experience driving positive customer interactions Strong verbal and written communication skills Excellent organizational skills Flexibility to work a retail schedule including evenings, weekends, and holidays Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

LOEWE MAISON

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison's journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques. Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection - and the House is committed to supporting the artists and creators informing its work. Today, Loewe's master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe's ideals and vision.

Radical and ever-evolving:

here's to another 200 years of Loewe history Since 2013, Jonathan Anderson, Loewe's Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House. Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women's and Men's collections, Loewe has been further elevated as an influential and global cultural force. At the intersection of fashion, craft and culture, Loewe's ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension - involving fine arts, film, dance, etc. -, Loewe has become a vibrant force for creativity and innovation, ensuring the brand's durability for another 200 years… and more.