Branch Admin Support

Branch Admin Support Duralum Products, Inc Corona, CA Job Details Full-time $22 - $24 an hour 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Life insurance Qualifications Customer communication Phone answering Filing Administrative experience High school diploma or GED Driver's License Attention to detail Desktop applications Productivity software Full Job Description Duralum Products Inc. , has been a trusted name in the aluminum patio cover and sun room industry for over 60 years. We have been manufacturing quality Sun Rooms, Aluminum Patio Covers, Lattice Patio Covers, Insulated Patio Covers and Patio Enclosures since 1962. Our commitment to quality, innovation, and exceptional service has made us a leader in this field. We are seeking a skilled employee for our Branch Administration Support position. The position is full-time and offers competitive wages and benefit plans upon completion of the introductory period. Join our team and contribute to our mission of delivering superior products that bring comfort and style to our customers.

Reports To:

Branch Manager FLSA Status:

Non-Exempt Position Summary The Branch Administrative Support role provides administrative and customer service support to the Branch Manager, Inside Sales team, and customers. This position serves as the first point of contact for the branch, ensuring a professional customer experience while managing day-to-day office operations, documentation, and administrative processes.

Key Responsibilities:

Customer Service

• Greet customers, vendors, and visitors professionally.
• Answer and route incoming calls promptly and courteously.
• Identify customer needs and direct inquiries to the appropriate team members.
• Process customer credit card payments.
• Coordinate small package shipments with customers and vendors. Administrative Support
• Scan, file, and maintain sales orders, invoices, receipts, and related documentation.
• Process accounts payable documentation and other branch records.
• Monitor and replenish office supplies and marketing materials.
• Enter monthly inventory data and maintain administrative logs and inspection records.
• Support the Branch Manager with reporting, accounts receivable tracking, and branch activities.
• Maintain employee timekeeping records.
• Process outgoing mail and assist with shipping activities (FedEx, UPS, GSO) and machinery inspection documentation.
• Perform additional administrative duties as assigned. Qualifications
• High school diploma or GED required.
• At least 6 months of experience in reception, customer service, or an administrative support role.
• Proficient with Microsoft Office and internet-based applications.
• Strong communication, organizational, and multitasking skills.
• Ability to provide exceptional customer service while managing multiple priorities.
• Strong attention to detail and problem-solving abilities.
• Valid driver's license and ability to meet company insurance requirements. Preferred Skills Successful candidates are dependable, organized, customer-focused, and able to work effectively in a fast-paced team environment. They demonstrate professionalism, adaptability, sound judgment, and a commitment to continuous improvement. Physical Requirements
• Primarily office-based position requiring frequent sitting, standing, walking, and computer use.
• Ability to lift up to 30 pounds occasionally.
• May occasionally work around warehouse operations, equipment, and moderate noise levels.

Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Experience:

Clerical/Office:

1 year (Preferred) Ability to

Commute:

Corona, CA 92878 (Required)

Work Location:

In person