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BDC Lead

Job

L0503 Audi Fort Lauderdale

Fort Lauderdale, FL (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/3/2026

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Job Description

Dealership:
L0503 Audi Fort Lauderdale Audi Fort Lauderdale is
Hiring:
Business Development Center (BDC) Lead "Progress through Technology." Are you a motivated leader who thrives on customer engagement, team development, and driving results? Audi Fort Lauderdale is looking for a Business Development Center (BDC) Lead to help elevate our customer experience and support the growth of our high-performing sales and service teams. Audi Fort Lauderdale is part of Lithia & Driveway (
NYSE:
LAD), one of the largest automotive retailers in the nation with over 360 dealerships nationwide. We are committed to Growth Powered by People and creating opportunities for our team members to succeed both personally and professionally.
Responsibilities:
As a Business Development Center (BDC) Lead, you will:
  • Support and motivate the ABS (Sales Representatives) to achieve appointment, sales, and customer satisfaction goals
  • Assist with daily operations including inbound/outbound calls, internet lead management, and follow-up processes
  • Help implement and maintain dealership CRM procedures and best practices
  • Ensure accurate customer information is entered and maintained within the CRM system
  • Work closely with management to improve lead conversion, appointment show rates, and overall customer experience
  • Stay informed on Audi products, dealership promotions, and current market trends
  • Provide exceptional customer service while helping drive dealership growth
Qualifications:
  • Previous BDC, customer service, call center, or automotive dealership experience preferred
  • Leadership experience or the ability to mentor and motivate a team
  • Strong communication and organizational skills
  • Proficiency with computers and CRM systems
  • Professional demeanor with a customer-first mindset
  • Valid driver's license and acceptable driving record Why Join Audi Fort Lauderdale?
✅ Competitive Pay & Performance Incentives ✅ Medical, Dental & Vision Benefits ✅ Paid Holidays & PTO ✅ 401(k) with Company Match ✅ Employee Stock Purchase Program ✅ Career Growth Opportunities with Lithia & Driveway ✅ Work with a Luxury Brand Known for Innovation & Excellence If you're ready to accelerate your career with a Fortune 500 automotive leader, apply today and become part of the Audi Fort Lauderdale team! At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (
NYSE:
LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!