BDC Manager-Automotive

​Are you a high-performing BDC rep who is ready to step into leadership, or an experienced BDC Manager who misses the thrill of closing leads yourself? We are seeking a Working BDC Manager to lead, organize, and elevate our Business Development Center. ​This is not a "sit in the office and look at spreadsheets" role. You will be a player-coach —responsible for managing the department, coaching a small team, and rolling up your sleeves to handle your own share of fresh internet leads and inbound calls. If you understand CRM workflows, and know how to turn a "What's your best price?" email into an appointment on the showroom floor, we want you. ​Key Responsibilities ​ Lead by

Example:

Personally handle a portfolio of digital leads and inbound calls, maintaining top-tier conversion rates. ​

Team Leadership:

Train, mentor, and motivate another BDC representative to hit daily outbound call, email, and text targets. ​

CRM Mastery:

Ensure 100% data integrity in our CRM (Elead]). Optimize processes, follow-up templates, and campaign schedules. ​

Appointment Management:

Oversee the scheduling and confirmation process to minimize no-shows and maximize showroom traffic. ​

Desk Collaboration:

Work closely with Sales Managers and the F&I department to ensure smooth hand-offs from the BDC to the showroom. ​

Performance Tracking:

Monitor daily, weekly, and monthly KPIs (response time, appointment set rate, show rate) and report directly to the General Manager. ​Qualifications & Requirements ​

Experience:

Minimum 2-3 years of automotive BDC experience. ​

Leadership Skills:

Proven track record of coaching others or a strong desire to transition from Top Producer to Supervisor. ​

Tech-Savvy:

Deep familiarity with automotive CRMs (Elead, etc.]), inventory management tools, and digital retailing platforms. ​

Communication:

Exceptional phone etiquette, active listening skills, and the ability to write professional, compelling emails/texts. ​

Grilt & Drive:

A resilient attitude that thrives in a fast-paced environment and isn't afraid of high-volume outbound activity. ​What We Offer ​Competitive payplan. ​Full benefits package (Medical, Dental, Vision, 401k). ​Paid time off and vacation. ​A supportive, high-energy management team and a massive inventory to sell from. ​Clear pathways for career advancement into upper dealership management. ​To Apply ​If you are a process-driven closer who can lead a team while still dominating the boards, apply today with your resume and a brief summary of your recent BDC achievements (e.g., average monthly appointments set/shown) or come in to the dealership to interview with the General Manager. All inquires will be kept strictly confidential .

Pay:

$75,000.00 - $120,000.00 per year

Benefits:

401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance

Experience:

BDC manager : 1 year (Required)

Work Location:

In person