Automotive Internet Sales / Acquisition Specialist

Automotive Internet Sales / Acquisition Specialist Mercedes-Benz of Indianapolis - 3.3 Indianapolis, IN Job Details Full-time 1 day ago Benefits Paid training Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Driving Full Job Description High-Energy Role | Real Impact | Strong Earning Potential Mercedes-Benz of Indianapolis is Hiring an Automotive Internet Sales & Acquisition Specialist We are not looking for someone to simply monitor our CRM—we are looking for someone who owns it. This is a hands-on, high-impact role for a driven individual who thrives in a fast-paced dealership environment and takes immediate action to convert opportunities into revenue. You will work closely with the Sales Management team and Sales Consultants to ensure no opportunity is missed, and every customer interaction is maximized.

KEY RESPONSIBILITIES

Lead Management & Conversion Respond immediately to internet leads, phone inquiries, and chat opportunities Oversee and manage AI tools Convert inbound inquiries into appointments and showroom traffic Follow up on unsold opportunities and missed appointments Step in and assist when leads go untouched or mishandled Customer Engagement & Communication Actively work phones, email, and text communication daily Maintain consistent and professional communication with all prospects Service-to-Sales Conversion Identify service customers with equity or upgrade potential Engage service customers to generate sales opportunities Inventory Acquisition / Appointment Setter Proactively contact service customers about selling or trading their vehicles Reach out to private-party sellers (Facebook Marketplace, online listings) Assist in sourcing high-quality used vehicle inventory Team Collaboration Work closely with Sales Managers and Sales Staff to drive team success Support dealership-wide goals and initiatives

QUALIFICATIONS

Strong communication skills (phone, email, and text) High sense of urgency and accountability Ability to multitask in a fast-paced environment Comfortable with high-volume outbound and inbound communication Previous automotive BDC, CRM, or inside sales experience preferred Valid driver's license Compensation & Growth Hourly base plus performance-based bonuses Earnings tied to appointments, show rates, acquisitions and conversions Opportunities for advancement into sales or leadership roles

OUR BENEFITS PACKAGE INCLUDES

Medical, Dental & Vision Insurance 401k Plan + Match Life Insurance Short and Long-term Disability Insurance Paid Time off and Vacation - Earn up to 10 Days PTO Year One Paid Training Employee Vehicle Purchase Plans Long Term Job Security Discounts on Products and Services We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.