Exception Role

Description We are looking for a highly organized and detail-oriented Sales Assistant to join our team on a long-term contract basis in Williamsville, New York. In this role, you will play a key part in ensuring accurate and efficient processing of sales orders while supporting a dynamic sales team. This position requires strong analytical skills, adaptability, and the ability to work independently to meet deadlines and optimize team performance.

Responsibilities:

• Process sales orders with accuracy and efficiency, ensuring timely delivery to meet customer expectations.
• Collaborate with sales representatives and management to coordinate order changes and address customer needs.
• Monitor account activity for assigned groups and provide insights through regular reporting on market trends, sales outcomes, and team performance.
• Manage leads and order activities within specific account sizes or geographic territories, ensuring smooth workflow.
• Prepare product or service quotes for prospective clients and support pre-sales activities.
• Verify the accuracy of orders and address discrepancies to maintain high-quality service standards.
• Track data using monitoring tools and create detailed reports for management decision-making.
• Resolve non-routine issues by analyzing situations and providing effective recommendations.
• Ensure compliance with organizational policies and procedures while working independently on assignments.
• Communicate effectively with internal and external stakeholders to ensure alignment and progress. Requirements
• Proven experience in customer service, sales, or related administrative roles.
• Strong proficiency in office functions and technical support processes.
• Ability to analyze and resolve issues independently while adhering to established practices.
• Familiarity with sales management techniques, lead tracking, and order management.
• Skilled in creating comprehensive reports and interpreting market conditions.
• Knowledge of organizational policies, procedures, and methods.
• Excellent communication skills with the ability to explain practices and reach agreements.
• Detail-oriented and capable of monitoring tools to track performance and ensure accuracy.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .