SALES - VA BEACH

Conte's Bike Shop is looking for a motivated, energetic Bike Sales Associate who thrives in a fast paced retail environment and is passionate about helping riders find the perfect bike, gear, and service solutions. This role is all about closing sales, delivering an exceptional customer experience, and representing the values that make our shop a trusted part of the cycling community. What You'll Do... Deliver exceptional customer service from the moment a customer walks in, ensuring every rider feels welcomed, supported, and understood. ("Provide exceptional customer service" ) Drive sales by actively engaging customers, asking great questions, and confidently recommending bikes, accessories, and service options that meet their needs. Maintain strong product knowledge and stay up to date on the latest bikes, components, and gear. ("Focus on constantly developing product knowledge" ) Support daily shop operations, including opening the store on time, maintaining merchandising standards, and keeping the sales floor clean and organized. ("Arrive early to setup the store to open on time" and "Ensure a high degree of focus on visual merchandising and store cleanliness" ) Help resolve customer concerns with empathy, professionalism, and a solutions oriented mindset. ("Mitigate customer service issues by helping to proactively manage issues as they arise" ) Collaborate with teammates to create a positive, inclusive, and high energy shop environment. Pay range is between $18/hr - $20/hr. Final pay based on experience What You Bring... A passion for cycling and a genuine enthusiasm for helping people. Preferably a minimum of 2 years selling in the bicycle industry or specialty outdoor sales Strong communication skills and the ability to connect with customers of all experience levels. ("Must be a good communicator; excellent people skills" ) Confidence in guiding customers through the sales process and closing sales in a high volume environment. ("Be able to handle high volume sales and lead team accordingly" ) High attention to detail, strong organization, and the ability to adapt in a dynamic retail setting. ("Strong organizational skills" and "Has a high attention to detail" ) A team first attitude and the flexibility to work well with a variety of peers. ("Flexible; must fit in and work well with all peers" ) Why You'll Love Working Here... You'll be part of a shop that values knowledge, communication, inclusivity, integrity, and a genuine connection to the local cycling community. If you're driven, customer focused, and excited to help riders get the most out of their cycling experience, this is the place for you. Benefits (for full time positions) Participation in the Company's 401(k) Plan with Company matching Paid Time Off (PTO) program - 80 hours a year, accrued from 1st day of employment Employee Purchase program Participation in the Company's Medical, Dental & vision insurance plans. Conte's® is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status. Because of our support of equal employment opportunity, discrimination on account of race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status is not tolerated.