Online Grocery Pick-Up Clerk

Kroger

Title:

Online Grocery Pick-Up Clerk

Date:

05/20/2026

Job ID:

182288

Relocation:

No

Degree:

Not Specified

Salary:

Job Types:

Clerk

Employment Type:

PART TIME

Location:

Craig, CO Job Description Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate thepany's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. In-Store Grocery Shopper initiates andpletes selection process for customers' on-line orders. Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. E-Commerce team including Online Grocery Pick- Up associatemunicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. Ad to local, state, and federal laws, food safety procedures, andpany guidelines. Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. Read and follow directions given in the note section Ensure quality and freshness of all items chosen Communicate with customers via a portable phone and respond to calls in a professional and timely manner Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. Process the orders through the point of sale (POS) system Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock Maintainanization and cleanliness of staging areas and equipment pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair Perform required opening and closing procedures Learn and adapt to new and improved processes Assist in training new e-Commerce team members Meet/exceed productivity standards Must be able to perform the essential job functions of this position with or without reasonable amodation Qualifications Ability to work without supervision Ability to read shelf tags Basic math skills (i.e., counting, addition, and subtraction) Excellent oral/writtenmunication skills

Desired Previous Experience:

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier About Us From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with onemon purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers,munities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. to be part of our Kroger family!