Inside Counter Sales
Job
BMC Stock Holdings, Inc.
Rexburg, ID (In Person)
Full-Time
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Job Description
Inside Counter Sales Req #49482 Rexburg ID Yard
- 202 West Main St.
Position Summary:
Provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.What You'll Do:
Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices. Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.). Enters orders into system and schedules delivery of products. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals. Participates in coordinating and conducting customer workshops. Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution. Assists with store housekeeping, signage, stocking, inventory control, and other related activities. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures. Other duties may be assigned.Minimum Requirements:
High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience. What You Can Bring to theTeam:
Knowledge of company products, competitor's products and company standards Knowledge of company product pricing, discount and estimating formulas and guidelines Good verbal and written communication skills Demonstrates strong detail orientation skills Strong customer service skills Knowledge of basic sales techniques, concepts and the ability to influence and persuade Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program Knowledge of and ability to use motorized and non-motorized material handling equipment Work Environment /Physical Activity:
Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds. Standing or walking for 80% of the day. Stooping and kneeling throughout the day. Occasionally will use hand tools, saws, forklift, pallet jack to assist customers. Reaching-extending the hand(s) and arm(s) in any direction. At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people- first culture will build you up and empower you to do more, be more, and become better every day.
- it is intended only to be used to request an accommodation in submitting an application for a job opening. Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application. Job Details Job Family SLSMKT Pay Type Hourly Employment Indicator Frontline Hourly
- Material Handler Scan this QR code and apply! Download Rexburg ID Yard
- 202 West Main St.
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