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Job Description
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in the life… Share your love of beauty trends and tell customers all about product knowledge Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Defuse customer situations and provide resolution in a timely and effective manner Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day You own this if you have… Enthusiasm and a sense of adventure, see the glass as half full Accountability, initiative, and a high level of ownership Organizational skills, attention to detail, and ability to prioritize multiple tasks A calm head in a busy retail environment Solid math, verbal, and written communications skills
We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEART
We treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGING
We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WIN
We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVES
We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!