Donation Center Donor Attendant

Position Summary:

Our store donor attendants greet and help people who are making a donation, and then do an initial sort of that donation to speed along the processing of those donations. You'll need to provide excellent service to our donors! This is a critical role in our retail stores and is eligible for healthy incentive pay based on the store's performance.

Position Duties:

Greet and assist all donors. Receive and, as appropriate, politely decline donations from teh public in accordance with established guidelines. Provide all donors with access to a receipt in accordance with established guidelines. Identify and sort donations for further processing in accordance with established guidelines. Other duties, as assigned. Benefits (for full-time employees): store discounts comprehensive health insurance life, dental and vision insurance short- and long-term disability insurance 403b retirement plan tuition reimbursement employee assistance program employee perk program paid time off paid holidays auto supplier discount on car purchases

EDUCATION AND EXPERIENCE

REQUIRED:

Any combination of education and experience that provides the applicant with the knowledge, skills, and abilities to do the job.

PREFERRED

N/A.

KNOWLEDGE/ABILITIES

REQUIRED:

Excellent listening skills. Ability to work with others collaboratively to achieve a shared goal. Ability to work within established guidelines.

PREFERRED

N/A

PHYSICAL DEMANDS

Requires standing and walking and occasional stooping, kneeling, crouching, twisting, bending, and reaching with hands and arms. Requires frequent lifting and moving of heavy items up to 40 pounds. May be required to stand for entire shift.

MENTAL DEMANDS

Requires energetic, team-oriented individual with a positive "can-do" attitude and an ability to understand, accept and work with people who have disabilities and/or other barriers to employment. Need to be able to identify different materials included in donations.

MACHINES/EQUIPMENT

N/A.

WORKING CONDITIONS

Mix of donation, production, and retail environments. Usually fast-paced.

OTHER REQUIREMENTS

Must have excellent interpersonal skills and values that reflect the organization's mission and values. Maintain professional standards of performance, demeanor, and appearance at all times. Must be 16 years of age or older. Must be able to work evenings, weekends, extended hours and holidays. Must pass a background check.

About Goodwill of Greater Detroit:

Like all Goodwill organizations, we are a nonprofit organization whose mission revolves around helping people in our community with barriers to employment overcome those challenges in order to enjoy the benefits of work. We run a variety of free programs to serve those folks across the 5 counties that we serve. We also run businesses that provide employment opportunities to some of those program participants. And revenue from those businesses is used to pay for our programming! Our thrift stores are one of those businesses, so if you join our team, you will be helping to make our community a place where everyone has the opportunity to achieve their potential.

Our mission:

We build pathways to independence through personal development and the power of work. Goodwill of Greater Detroit is an equal opportunity employer and will not discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or military veteran status. Donation Center Donor Attendant 3.9 3.9 out of 5 stars

Position Summary:

Our store donor attendants greet and help people who are making a donation, and then do an initial sort of that donation to speed along the processing of those donations. You'll need to provide excellent service to our donors! This is a critical role in our retail stores and is eligible for healthy incentive pay based on the store's performance.

Position Duties:

Greet and assist all donors. Receive and, as appropriate, politely decline donations from teh public in accordance with established guidelines. Provide all donors with access to a receipt in accordance with established guidelines. Identify and sort donations for further processing in accordance with established guidelines. Other duties, as assigned. Benefits (for full-time employees): store discounts comprehensive health insurance life, dental and vision insurance short- and long-term disability insurance 403b retirement plan tuition reimbursement employee assistance program employee perk program paid time off paid holidays auto supplier discount on car purchases

EDUCATION AND EXPERIENCE

REQUIRED:

Any combination of education and experience that provides the applicant with the knowledge, skills, and abilities to do the job.

PREFERRED

N/A.

KNOWLEDGE/ABILITIES

REQUIRED:

Excellent listening skills. Ability to work with others collaboratively to achieve a shared goal. Ability to work within established guidelines.

PREFERRED

N/A

PHYSICAL DEMANDS

Requires standing and walking and occasional stooping, kneeling, crouching, twisting, bending, and reaching with hands and arms. Requires frequent lifting and moving of heavy items up to 40 pounds. May be required to stand for entire shift.

MENTAL DEMANDS

Requires energetic, team-oriented individual with a positive "can-do" attitude and an ability to understand, accept and work with people who have disabilities and/or other barriers to employment. Need to be able to identify different materials included in donations.

MACHINES/EQUIPMENT

N/A.

WORKING CONDITIONS

Mix of donation, production, and retail environments. Usually fast-paced.

OTHER REQUIREMENTS

Must have excellent interpersonal skills and values that reflect the organization's mission and values. Maintain professional standards of performance, demeanor, and appearance at all times. Must be 16 years of age or older. Must be able to work evenings, weekends, extended hours and holidays. Must pass a background check.

About Goodwill of Greater Detroit:

Like all Goodwill organizations, we are a nonprofit organization whose mission revolves around helping people in our community with barriers to employment overcome those challenges in order to enjoy the benefits of work. We run a variety of free programs to serve those folks across the 5 counties that we serve. We also run businesses that provide employment opportunities to some of those program participants. And revenue from those businesses is used to pay for our programming! Our thrift stores are one of those businesses, so if you join our team, you will be helping to make our community a place where everyone has the opportunity to achieve their potential.

Our mission:

We build pathways to independence through personal development and the power of work. Goodwill of Greater Detroit is an equal opportunity employer and will not discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or military veteran status.