Stock Associate
- Frozen/Dairy Clerk BE Holdings Co Philadelphia, PA Job Details Part-time $12
- $13 an hour 17 hours ago Qualifications Retail customer service procedures Temperature-controlled storage Received goods storage Maintaining an organized workspace Expiration dates monitoring Food service health code compliance Stock rotation management Visual merchandising Merchandising Shelf stocking Retail merchandising procedures Retail compliance procedures Shipping and receiving inspections Order fulfillment receiving FIFO Quality issues Refrigerators Temperature monitoring Safety hazards Manual retail inventory counts Perishable goods management Merchandising display arrangement Retail store product knowledge Customer issue escalation Commercial freezers Delivery record maintenance Stock receiving Grocery store Damaged goods handling Store maintenance Full Job Description Stock Associate•Frozen/Dairy Clerk (Non-Exempt)
Department:
Retail Staff Reports to: Store Manager Role Summary Maintains the frozen and dairy departments in fully stocked, rotated, and presentable condition throughout the shift. Responsible for product freshness, case cleanliness, accurate pricing and tagging, and delivery verification for assigned departments. Provides attentive customer service on the floor and supports overall back-end operations as directed. Essential Responsibilities Customer Service Greet customers in the frozen and dairy aisles and provide promptassistanceby answering questions and helpinglocateproducts. Assistcustomers with product selection and provide basic product knowledge relevant to the department. Escalate customer concerns or requests that cannot be resolved on the floor to a Team Lead or Floor Manager. Stocking & Merchandising Break down frozen and dairy deliveries and unpackproductfrom pallets and cases. Stock freezers and coolers in the correct department locations; restock throughout the shift to prevent out-of-stocks. Rotate all perishable inventory using FIFO tomaintainfreshness; inspect product during stocking and remove any expired, damaged, or compromised items. Straighten and face freezers and coolers tomaintaina clean, organized, and shoppable presentation. Merchandise product to maximize freshness, availability, and visual presentationin accordance withstore schematics and standards. Verify shelf tags and pricing accuracy during stocking; report discrepancies to the Team Lead or POS Clerk for correction. Receiving & Inventory Receive and inspect frozen and dairy deliveries for accuracy, temperature compliance, and product quality; flag any discrepancies, shortages, or quality concerns to the Team Lead or Floor Manager. Log deliveries asrequiredand communicate issues with shipments promptly. Support department-level inventory counts andassistwith monitoring stock levels to inform ordering needs. Maintenance, Safety & Compliance Maintain clean and organized freezer cases, cooler doors, shelving, and surrounding floor areas throughout the shift. Keep floors in the department free of spills, water, and debris; address hazardsimmediatelyand ensure the area is safe for customers and associates. Follow food safety and temperature compliance standards for all frozen and refrigerated product handling. Report equipment issues, temperature alarms, or case malfunctions to the Team Lead or Floor Managerimmediately. Qualifications Grocery or retail stocking experience preferred; frozen and dairy department experiencea plus. Basic understanding of FIFO rotation and perishable handling standards. Ability to work in cold environments, including prolonged exposure to freezer and cooler temperatures. Reliable attendance and ability to perform physical stocking tasks in a fast-paced environment. Work Schedule Part-time or full-time hourly role. Schedule varies and may include early mornings, evenings, weekends, and holidays. Overtime must be pre-approved by the Store Manager. All time must be recorded accurately in accordance with company procedures. Physical Requirements and Work Environment Work is performed in a grocery retail environment and requires sustained mobility throughout the store and backroom. The role involves frequent standing and walking, regular bending, reaching, and crouching, and periodic pushing and pulling of carts and other wheeled equipment. Must be able to lift and reposition product and store materials as needed to perform essential functions. Work regularly includes extended exposure to freezer and cooler temperatures. Physical demands vary by store conditions, task frequency, load characteristics, and the availability of mechanical aids, and should be performed using safe work practices. Equal Employment Opportunity and Accommodations PJP Marketplace provides equal employment opportunities to all employees and applicants and does not discriminate on any legally protected status. Reasonable accommodations will be provided for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law. Employees who need an accommodation should contact the Director of People & Marketing.
