Showroom Design Associate

Showroom Design Associate Stratus Surfaces Kent, WA Job Details Full-time $21.50

• $23.

50 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Computer operation Basic math High school diploma or GED Attention to detail Organizational skills Computer skills Multi-line phone systems

Full Job Description Company Overview:

Join our team at Stratus Surfaces, a dynamic and innovative leader in the Quartz & Natural Stone industry. We take pride in providing exceptional customer service and offering top-quality products to our clients. We are currently seeking a dedicated and enthusiastic individual to join our showroom team as a Showroom Design Associate, with the opportunity for growth.

Job Description:

As a Showroom Design Associate, you will be the face of our company, assisting customers and ensuring a positive experience in our showroom.

Your responsibilities will include:

• Greeting and assisting customers as they enter the showroom, providing product information, and answering inquiries.
• Working one on one with customer, walking them through the selection process and educating them on our products.
• Assisting with showroom operations, including maintaining cleanliness, organizing displays, and restocking inventory.
• Processing customer holds/orders accurately and efficiently and assisting with returns and product information.
• Scheduling orders for out of state and local delivery trucks.
• Providing excellent customer service via phone, email, and in-person interactions.
• Participating in ongoing training and development opportunities to enhance product knowledge and customer service skills.
• Processing payments for outbound orders.
• Building and maintaining relationships with customers to encourage repeat business and referrals.
• Additional duties as requested by the manager.

Experience/Skills Required:

• 2 years of customer service experience (required).
• Minimum high school diploma (GED accepted), undergraduate preferred.
• Experience with multi-line phone system (recommended).
• Able to work in a fast pace and high-pressure environment.
• Previous industry experience (preferred, but not required).
• Excellent communication and interpersonal skills.
• Detail-oriented with good organizational skills.
• Willingness to learn and grow within the company.
• Good computer and math skills.
• Ability to work with a team as one cohesive unit.
• Ability to bend, lift, or kneel. The hours of operation are Monday
• Friday 8a
• 5p and Saturday 10a-2p.

Must be available to work Saturdays and possibly overtime, as needed. Company offers excellent health benefits (employer paid) and vision & dental (employee paid) after 30 days of employment.

Job Type:

Full-time Pay:

$21.50

• $23.

50 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person