Receiver/Orderer

Job Summary:

This position works closely with department managers/buyers and the bookkeeper to ensure accountability for receiving paperwork, pricing and security of inventory for all departments except the prepared foods and produce departments. This position also serves as general back-up, as needed, answering phones, cashiering, helping stock the frozen section on truck days, shoveling snow, and performing other collateral duties as needed.

CHEQUAMEGON CUSTOMER SERVICE AND INTERNAL SERVICE BASICS FOR ALL STAFF

• Provide excellent customer service for our shoppers, making the customers' needs your priority whenever on the sales floor or answering the phone.
• Share information with our shoppers about Co-op happenings, educational opportunities, and the benefits of Co-op ownership.
• Provide excellent internal customer service to all staff members, supporting an attitude of goodwill toward yourself and others.
• Help create a work environment that is cooperative, fun, productive, and safe, and that focuses on solutions instead of problems.

Essential Responsibilities & Functions Deliveries:

Oversees the following to ensure accuracy & inventory control for all grocery department deliveries:

• Prepare storage areas for incoming deliveries.
• Check deliveries to verify piece count and check for obvious damage. Notify department buyer of discrepancies in orders received.
• Direct unloading for most efficient use of labor.
• Sign for deliveries with appropriate adjustments noted on invoice.
• Set aside special orders, match product with special order form and call customers.
• Break invoices into department categories and route to department buyers.
• Coordinate returns, ensuring that returned items get back to appropriate suppliers in a timely manner.
• Expedite stocking of incoming items.
• Rotate overstock into storage in an orderly fashion.
• Maintain approximate floor plan in storage area, using location signs as needed.
• Assist Grocery Manager in ordering from small vendors.
• Assist Grocery Manager and merchandizer manager with set up and merchandising Co-op Deals.
• Cross train with department buyers to cover ordering when they are absent.
• Learn how to use all ordering avenues such as UNFI, scan Genius, email, etc.

Department Maintenance:

• Oversee stockers in cleaning and maintenance procedures for day and evening shifts.
• Ensure that retail, recycling and storage areas for all grocery departments are maintained in clean, orderly condition, meeting health department standards.
• Keep price-marking and case-cutting equipment in working order.
• Keep track of damage and notify GM and/or Buyer to request credit from suppliers where applicable for returned or low-quality product.
• Monitor cooler and freezer temperatures. Advise Grocery Manager regarding equipment problems.
• Participate in quarterly inventory counts.

Other Responsibilities:

• Responsible for safety awareness and always utilizing safe work practices.
• Attend department meetings.
• Attend all-staff meetings.
• Perform other tasks assigned by Grocery Manager.

Qualifications, Knowledge, Skills & Experience:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Experience serving the public.
• Familiarity with natural foods.
• Accuracy, and attention to detail.
• Ability to handle multiple demands and stay calm.
• Ability to project an outgoing, friendly personality.
• Regular, predictable attendance.
• Willingness and ability to grow to meet the changing requirements of the job.
• Strong analytical and problem-solving abilities
• Excellent organizational skills with the ability to prioritize, follow through, and manage multiple tasks.
• Effective communication and people skills to build relationships with internal and external stakeholders.
• Ability to work with a diverse range of people.
• Able to work with limited supervision.

Physical Job Requirements:

The physical requirements described here are those that an employee must meet, with or without reasonable accommodation, to successfully perform the essential functions of this job.

• Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
• Ability to lift and carry up to 50 pounds frequently.
• Ability to lift and carry up to 75 pounds occasionally.
• Ability to push/pull wheeled carts weighing up to 150 pounds.
• Ability to be present in assigned work area for up to 3 hours without rest.
• Ability to bend, stop, squat, kneel, climb stairs or ladder.
• Ability to reach above shoulder height occasionally.
• Ability to talk and hear to communicate with customers and co-workers.
• Finger and hand dexterity with ability to grasp and hold items of different sizers.
• Vision ability - close, distant, peripheral vision and depth perception.
• Ability to read register screen and product and shelf labels.
• Remain in stationary position while performing cashier duties.
• Operate box cutter and handcarts.
• Clearly identify bar codes, shelf tags, expiration dates, and product labels.
• Distinguish color for quality control; ability to smell products to identify spoilage.

Working Conditions/Environment:

Our co-op is a lively, community-driven workplace where collaboration and mutual respect are the core of everything we do. You will be part of a supportive team that collaborates closely with member‑owners, local farmers, and suppliers to provide fresh, ethically sourced products. The pace can be energetic, especially during peak shopping hours, but we balance it with a friendly, inclusive atmosphere where everyone's ideas are valued. We are committed to sustainability, diversity, and continuous learning, creating a space where both staff and customers feel welcome and engaged. The work environment described here is representative of the conditions an employee may encounter while performing the essential function of this job.

• Ability to tolerate varying temperatures by working with refrigerated or frozen products.
• Frequent exposure to cold, hot, wet, or humid conditions.
• Exposure to fumes, airborne particles, hazardous materials ranging from natural to chemical (store products, cleaning products, scents from working in a public setting).
• Exposure to and potential handling of fresh foods including meats and seafood
• Handling objects that have been managed by the public.
• Frequently performs work standing on cement floors at the cash register.
• May work occasionally in temperature extremes (walk-in freezer, outside warehouse, hot kitchen, etc.).
• Noise level in the store is usually moderate to loud.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

IMPORTANT NOTICE

The job duties, responsibilities, skills, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and requires employees to perform other tasks such as circumstances or conditions of their business, competitive considerations, or the work environment change. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity:

The Chequamegon Food Co-op is an equal opportunity employer. We hire qualified individuals without regard to age, race, color, national origin or ancestry, alienage or citizenship status, creed, religion, sex, gender identity or expression, sexual orientation, marital or familial status, status with regard to public assistance, pregnancy, physical/sensory/mental disability, genetic disposition, veteran or military status, membership or activity in a local human rights commission, arrest or conviction record, or any other protected category in accordance with applicable laws.

Pay:

$15.00 - $20.00 per hour

Work Location:

In person