Technical Associate

Join the Sigler family! Russell Sigler Inc., headquartered in Tolleson, Arizona, has been an independent distributor of industry-leading Carrier products for over 50 years throughout the Southwestern US. In 2012, Sigler received the ACE award for the fastest growing privately owned business in Arizona. In 2010, in a joint venture with Carrier Air Conditioning, Sigler acquired the California territory making Sigler one of the largest HVAC distributors in the world. Sigler employees have the choice of many benefit options, including Medical, Vision, Dental, Life insurance, Long and Short-Term Disability, Long Term Care, Critical Illness and Accident insurance. Additional benefits include a Health Savings Account (HSA), Employee Assistance Program (EAP), 401(k), Profit Sharing, 401(k) Matching, Pet Insurance, Legal Shield/Prepaid Legal, paid vacation, sick leave and holidays

Position Summary:

Technical Associate provides design and system application support to outside sales engineers and to assigned customer accounts and contractors. Variety of tasks not limited to; equipment selection, job pricing, creation of bid projects and producing submittals.

Key Duties and Responsibilities:

Interact and work closely on daily basis with outside sales engineers, customers, contractors, as well as with internal employees Provide support and backup coverage to outside sales engineers Work along with other departments such as order entry, bid desk and credit department to ensure approved submittals and orders are entered into the order system Interface with the corporate credit department to ensure orders are not on credit hold Provide quotes to customers and respond to customer inquiries, job follow up, jobsite coordination of equipment delivery and crane meets Select equipment along with pricing that will be presented to customers/contractors as part of job bids and submittals Review, evaluate and make suggestions and product recommendations to customers as well as provide technical support when needed

Critical Knowledge and Skills:

Accuracy and analytical skills Exceptional communication and customer service skills Detail-oriented Multitasking, organizational and planning skills Good judgment HVAC Carrier Product Knowledge is preferred Knowledge of Carrier software (Quote Builder, Sage, HVAC Partners, ECAT, vendor websites) is preferred Work independently with minimal supervision in fast paced work environment Research using systems, software and product guides, catalogs and manufacturing literature Work in a constant state of alertness and safe manner

Education and Experience:

High school diploma or equivalent, higher education is preferred Minimum 3-5 years of HVAC product knowledge and sales experience preferred •Russell Sigler, Inc. (Sigler) is an equal opportunity employer. All applicants will be considered for employment based on merit, qualifications, and business need •Click here https://www.siglers.com/media/Pdf/Notice_for_Applicants.pdf for more information regarding the California Consumer Privacy Act (CCPA)

Job Type:

Full-time Pay:

$22.50 - $27.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Ability to

Relocate:

Sacramento, CA 95828: Relocate before starting work (Required)

Work Location:

In person