Technology Device Manager

Job Purpose The Technology Device Manager at Summit Christian Academy plays a vital role in supporting a Christ-centered learning environment by ensuring all school technology devices are effectively managed, maintained, and optimized for student and staff use. This position is responsible for overseeing the full lifecycle of devices across the academy, providing training and support, and contributing to a culture of excellence, stewardship, and innovation in alignment with the school's core values.

Core Value Integration Christ-Centered:

Models Christ-like character and integrity in all interactions and stewardship of school resources.

Pursuing Grace and Truth:

Provides patient, supportive, and solutions-oriented technical assistance. Inspiring Excellence in

Learning:

Ensures devices are reliable, updated, and ready to support high-quality instruction.

Encouraging Spiritual Growth:

Supports faculty and students with technology that enhances discipleship and learning.

Cultivating Community:

Builds strong relationships with staff and students through responsive service and training.

Igniting Leadership:

Empowers faculty and students to confidently and effectively use technology. Key Responsibilities Device Management & Support Manage and support all school-issued devices, including Windows PCs/laptops, MacBooks, iPads, and Chrome devices. Oversee classroom technology, including ViewSonic panels (Secondary) and Smart Panels (Elementary/Early Ed). Configure, deploy, and maintain devices to ensure consistent performance and security. Troubleshoot hardware and software issues in a timely and effective manner. Inventory & Lifecycle Management Maintain accurate inventory of all devices and technology assets. Track device assignments, warranties, and lifecycle status. Coordinate device refresh cycles and replacements in collaboration with IT leadership. Maintenance, Updates & Security Ensure all devices receive regular updates, patches, and maintenance. Monitor device health and proactively address performance issues. Support implementation of security best practices across all platforms. Repairs & Vendor Coordination Diagnose and coordinate repairs for damaged or malfunctioning devices. Work with vendors and service providers for warranty and non-warranty repairs. Maintain spare devices and parts inventory where appropriate. Training & Support Develop and deliver training sessions for faculty and staff on device use and best practices. Provide ongoing support resources and just-in-time training throughout the school year. Assist in onboarding new staff with device setup and training. Collaboration & Continuous Improvement Work alongside the Technology Director and Technology Integration Coordinator to align device management with instructional goals. Contribute to technology planning and improvement initiatives. Stay current with emerging technologies and recommend improvements to systems and processes. Qualifications Education Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Experience Experience managing devices in a school or organizational environment. Experience with multiple platforms (Windows, macOS, iOS/iPadOS, ChromeOS). Experience in inventory management and device lifecycle planning. Experience providing training and support to non-technical users. Required Skills and Abilities Strong alignment with the mission, vision, and core values of Summit Christian Academy. A mature, growing personal relationship with Jesus Christ. Ability to integrate biblical principles into work and interactions. Strong technical troubleshooting and problem-solving skills. Excellent organizational skills and attention to detail. Effective communication and relational skills with staff and students. Ability to create and deliver clear, engaging training sessions. Proficiency with device management systems (e.g., MDMs such as Jamf and Google Admin). Ability to manage multiple priorities in a dynamic school environment. Work Environment & Expectations Full-time, 12 month position. Occasional after-hours work for device deployment and maintenance. Active participation in school community and events as appropriate.