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Sr Client Associate - Employee Benefits
Job
Arthur J. Gallagher & Co.
Cleveland, OH (In Person)
Full-Time
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Job Description
Introduction At Gallagher Benefit Services, you re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we re committed to helping businesses and individuals thrive by delivering tailored insurance solutions and risk management strategies. As a Senior Client Associate, you ll play a key role in supporting our clients and ensuring they receive exceptional service. You ll be part of a team that values collaboration, innovation, and continuous improvement. How you'll make an impact Support internal and external clients by managing workflows and providing routine client assistance. Help retain clients and enhance their satisfaction by delivering high-quality service. Create and manage documents, certificates, and reports using Gallagher s systems and tools. Collaborate with production team members to meet business goals and improve processes. Ensure compliance with data, document, and timeline standards.