Tech Solutions Specialist

Tech Solutions Specialist On-siteSalesFull time Norman, Oklahoma, United States Job Summary This is a sales support role designed to specialize in demonstrating how Nextep's integrated HRIS, payroll, benefits, and risk management technology solves the complex operational challenges faced by small to mid-sized businesses. Responsibilities Lead customized, value-based demonstrations of the PEO platform, focusing on payroll processing, benefits enrollment, and HR reporting. During tech solution calls ask prospects discovery questions to help BCs identify "pain points" in a prospect's current HR workflow. Map client requirements to our platform capabilities, identifying where standard features or custom API integrations are needed. Record all demonstrations with Gemini (with prospective client approval) to ensure all information is being captured for follow-up and coordination with BCs and RSMs. Explain the technical flow of data between our platform and client-side systems (e.g., 401k providers, Accounting software, ATS, and other HR related platforms). Assist the Implementation team in the transition from "Closed-Won" to "Go-Live" by documenting technical requirements and client expectations. Proactively look for tech solution call opportunities. Assist with process documentation and updates in this role. Manage BC Question cases. Assist Sales Admins with the transition of proposal documentation prep, ensuring timely and accurate proposal preparation ramp up is completed. Requirements

Qualifications:

Bachelor's degree in Business, Communications, or a related field (or equivalent experience). 0-4 years of experience in a technical, sales, presentation, demonstration, solutioning type role. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Proficiency in Google Suite preferred. CRM experience is preferred; Salesforce is a plus. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Eagerness to learn and grow. Positive attitude and a team-oriented mindset. Benefits About benefits: 100% paid health, vision, and dental insurance for employees Up to 12 weeks of paid parental leave 401(k) matching Employer paid telehealth services, including mental health resources