Machine Technical Support

Title :

Machine Technical Support Location:

Fort Mills, SC Position Type:

Full Time Compensation Pay Range:

$75,000 Per Year Description Join our team in Fort Mills, SC, as a full-time Machine Technical Support specialist. You will provide exceptional customer service and technical support for manufacturing equipment, including hands-on installations and maintenance. This role requires proficiency in generic technology tools and a strong ability to troubleshoot and think creatively. Key Responsibilities Provide technical support and troubleshooting for manufacturing equipment and systems. Perform hands-on machine installations, calibrations, and support production validation runs. Offer pre-sales and after-sales technical support, including maintenance and repairs. Travel as required to meet customer needs. Represent the company to customers, offering full system solutions. Qualifications High School Diploma or equivalent; Bachelor's Degree in Business, Marketing, or related field preferred. 3-5 years of inside sales experience, preferably in fasteners, mechanical components, or related field. Ability to read technical drawings and understand manufacturing processes. Proficiency with office software tools and excellent communication skills. Self-motivated, detail-oriented, and able to work independently and as part of a team. Core Technologies Office Software Tools | Manufacturing Equipment | Technical Drawings Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy. Onboarding Expectations Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4 EEO Statement Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement #LI-AD4