Entry-Level Customer Sales Representative

Entry-Level Customer Sales Representative Covenant Apex Solutions North Austin, TX Job Details Full-time From $3,000 a month 7 hours ago Qualifications Customer relationship building No experience needed High school diploma or GED Achieving sales targets Full Job Description Covenant Apex Solutions, a sales and business consulting firm in Austin, is hiring Entry-Level Customer Sales Representatives to support AT&T retail campaigns. In this role, you will engage directly with customers, showcase the latest smartphones and wireless technology, and help drive sales by matching customers with products and services that fit their needs. As an Entry-Level Customer Sales Representative, you will build a strong foundation in sales through hands-on training focused on AT&T products, promotions, and customer engagement strategies. On the retail floor, you will educate customers on device features, answer questions confidently, and guide each interaction toward a successful sale. This role plays a key part in increasing customer satisfaction, growing device and service revenue, and helping the retail team achieve overall sales goals. Key Responsibilities of the Entry-Level Customer Sales Representative Drive AT&T's retail sales performance, ensuring promotional offers and bundles deliver consistent value across all customer segments. Advise customers on flagship smartphones and wireless accessories, teaching them how devices integrate seamlessly into their digital lifestyles. Reinforce customer confidence by detailing AT&T's upgrade programs and trade‑in offers, making device transitions cost‑effective and stress‑free. Track sales activations and account updates using AT&T's advanced retail platforms, maintaining compliance while ensuring accuracy in every transaction. Escalate hardware or connectivity issues to management to ensure timely resolution and improved customer satisfaction. Support store merchandising and product displays, ensuring AT&T's latest devices and promotions are presented in ways that attract and engage shoppers. Minimum Qualifications of the Entry-Level Customer Sales Representative High school diploma or GED required; a Bachelor's degree in Marketing, Business, Communications, or a related field is a plus but not necessary. Previous experience in customer-facing environments such as retail, sales, hospitality, or customer service is preferred. The ability to build rapport and drive customer engagement. Comfortable presenting wireless devices, upgrade options, accessories, and service solutions in a way that aligns with customer needs and lifestyle preferences. Self-motivated with the ability to manage sales goals, customer consultations, and day-to-day retail responsibilities in a fast-paced environment. Strong communication and problem-solving skills, with the ability to resolve customer concerns and confidently recommend appropriate products and service solutions. Team-oriented mindset with a willingness to learn new sales techniques, product knowledge, and retail strategies through ongoing training.

Pay:

From $3,000.00 per month

Work Location:

In person