Bilingual Call Center /BDC Internet Sales Representative Wanted

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Bilingual Call Center /BDC Internet Sales Representative Wanted Vauxhall, NJ Full Time BDC Experienced SHARE If you want to make money please APPLY! Business Development Center (BDC) | Internet Sales Representatives Along with department team members, this role responds to all internet leads, confirms sales appointments and performs long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources. BDC Reps report directly to the Internet Sales Director. Responsibilities Create, maintain and measure the internet and business development processes (for both sales and service) Manage a group of customer service representatives in a call center environment Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators Cultivate engaged, intelligent and consistent staff Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet Contribute to high scores for the manufacturer's customer satisfaction index (CSI) Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity We Offer. Paid training bonuses Health, dental, vision, life, disability insurance Employee purchase program Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed Apply for this position

REQUIRED

• First Name
• Last Name
• Email Address
• Phone
• Address Resume
• Attach resume or Paste resume Are you 18 years of age or older?
• No answer Yes No What languages do you speak fluently?
• Can you work weekends? No answer Yes No Can you work evenings? No answer Yes No Full Name
• Phone (mobile)
• Email (must be one that is used frequently)
• Permanent Address Who referred you to this company? Employment Agency Friend On-line Job Post Walk-in Company Employee Other Do you speak Spanish?
• No answer
• Fluent Some None Are you 18 years of age or older?
• No answer
• Yes No Do you have a valid NJ driver's license?
• No answer
• Yes No Are you capable of completely performing the

SPECIFIC

job duties of the position for which you are applying?

• No answer
• Yes No Can you meet the

SPECIFIC

attendance requirements of the job for which you are applying?

• No answer
• Yes No Do you have friends or relatives who currently or previously have worked at Maplecrest?
• No answer
• Yes No I certify that all of the information that I have provided on this application is true and accurate.
• No answer
• Yes The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more. Gender Decline to answer Female Male Race/Ethnicity Decline to answer Hispanic or Latino White, not Hispanic or Latino Black or African-American, not Hispanic or Latino Asian, not Hispanic or Latino Native Hawaiian or Other Pacific Islander, not Hispanic or Latino American Indian or Alaskan Native, not Hispanic or Latino Two or More Races, not Hispanic or Latino MENA (Middle Eastern and North African) Invitation for Job Applicants to Self-Identify as a U.S. Veteran A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE I AM NOT A PROTECTED VETERAN I DON'T WISH TO ANSWER

Voluntary Self-Identification of Disability Voluntary Self-Identification of Disability Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.