Appointment Scheduler

About Us Intero Chiropractic is a fast-growing, multi-location chiropractic & wellness group in the Bay Area. We help people finally find answers and relief—your work is where that journey starts. Role Inside Sales Representative (New Patient Coordinator) — convert inbound/outbound leads into Day-1 diagnostic appointments , keep show-rates high, and own pipeline follow-through across phone, SMS, and CRM (GoHighLevel). What You'll Do Respond to inbound leads fast (phone/SMS/email); speed-to-lead ≤ 2 minutes during coverage hours. Re-engage old leads and cold lists with multi-touch cadences. Book & confirm Day-1 diagnostic visits ; reschedule proactively to protect show-rate. Pre-frame expectations (what happens at Day-1/Day-2) to reduce no-shows.

Keep GHL spotless:

notes, next steps, dispositions, opt-in status, tasks. Follow proven scripts & objection frameworks—sound natural, never pushy. Hit weekly KPIs and collaborate with the clinics to improve conversion and show. You Are A clear, empathetic communicator who can guide hesitant prospects.

Systems-minded:

you live in the CRM and close loops. Competitive about metrics; calm under call volume. Tech-comfortable (CRMs, texting, dialers, call recording). 1-3+ years in inside sales / appointment setting / high-volume phone work. Nice to Have GoHighLevel experience; healthcare/wellness intake; bilingual (Spanish or Mandarin). Who You Are Empathetic, clear communicator with strong phone and written skills Motivated by hitting performance goals and improving conversion rates Comfortable with CRMs, automations, and modern communication tools Organized and proactive — you follow up, follow through, and own your pipeline Experience in appointment setting, customer service, or inside sales Nice-to-Have Prior experience with GoHighLevel or similar CRM Background in healthcare, wellness, or chiropractic clinics Bilingual (Spanish or Mandarin a plus) Experience with remote phone-based roles and outcome-based

KPIs Job Types:

Full-time, Part-time Pay:

$25.00 - $30.00 per hour Application Question(s): What relevant accomplishments have you had within phone sales?

Work Location:

In person