Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We're creating a better way
- one that's transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life
- changing, quality care they deserve.
Our diverse team of innovators supports one another in solving some of the toughest challenges. We're always on the lookout for creative opportunities to do right by our customers, and each other. Together, we're creating a better way to work, united by our common passion to make a difference. As a Medicare Supplement & Ancillary Benefit Advisor, you will support clients by taking inbound calls and providing clear, consultative guidance over the phone. You will listen to each client's needs and advise them on Medicare Supplement and Ancillary Health Insurance options. These products include, but are not limited to, standalone Dental/Vision, DVH, Hospital Indemnity plans, and Final Expense insurance. In addition to inbound calls, you will complete proactive outbound follow-up with prospects and existing clients. This includes managing your sales pipeline, servicing your book of business, and following up on referrals. Licensing profiles will include all 50 states and a wide range of top regional and national carriers with which eHealth is contracted. Success in this role is performance-based and measured by meeting or exceeding approved major medical and ancillary application goals, maintaining compliance standards, and member retention. What you'll do: Handle inbound sales calls and complete proactive outbound follow-up for pipeline, books of business, and referrals. Work a scheduled shift between 6:00 a.m. and 6:00 p.m. PST, Monday through Friday Be available to work overtime, weekends, and holidays as needed. Maintain required attendance, schedule adherence, and conformance standards Perform all job responsibilities in a fully compliant manner Participate in Carrier training and provide feedback on plans and products Demonstrate proficiency across all performance measures, including Compliance and product knowledge Drive sales and revenue by helping customers make informed healthcare decisions over the phone Meet or exceed monthly and quarterly sales performance goals Remain current on products and processes in a multi-product environment Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures Who you are: You have 2 years Sales or contact center experience with Medicare Supplement products You are proficient at underwritten process and qualifying beneficiaries You have a thorough understanding of State and Federal GI rights You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license. You align with eHealth's mission and demonstrate our values in your behaviors, practices, and decisions. You have the ability to work between the hours of 6 am to 6 pm PST.
What we offer:
Competitive base pay plus uncapped commission incentives Paid training Ongoing support and resources Medical benefits after 90 days of employment Cell phone and internet reimbursement
Our Values:
One Team Customer Centric Innovation Integrity Quality Accountability Resilience Financial Stewardship Our Medicare Supplement and Ancillary Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment or terminate the employment of any applicant or employee for whom the results of the background check prevents or adversely affect licensing or certification.
- The base pay range reflects the anticipated pay range for this position.
The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth's total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees' personal and professional wellness.
- Hourly Pay Rate
- 23.00 USD Hourly
- Annual Commission Target
- $27,160 eHealth is an Equal Employment Opportunity employer.
It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment. Through our leading technology, far-reaching partnerships, consumer advocacy and industry expertise, we work tirelessly to be the online standard for finding, comparing and buying individual, family, small business and Medicare health insurance. Our customer care specialists and licensed agents are available to provide personalized assistance 24 hours a day, 7 days a week over the internet, telephone, email, fax or online chat. When private insurance is not an option, we can connect people to public assistance programs to help them find the care they need. Anyone in need of access to health coverage has an ally in eHealth.
RECRUITMENT SCAMS
Please read an important notice on fraudulent recruitment communications. Take care to avoid fraudulent communications purporting to be on behalf of eHealth. Recent incidents have occurred involving organizations falsely claiming to recruit on behalf of eHealth. These organizations, purporting to either work for or be affiliated with eHealth, notify individuals that their qualifications were found suitable to work as an employee (local or expatriate) for eHealth and solicit the transfer of significant sums of money to pay for work permits, insurance policies, etc. Please note that eHealth does not (nor do any of the organizations that recruit on our behalf) ever ask for money or payments from applicants at any point in the recruitment process. All individuals who are successful in gaining an offer of employment from eHealth, whether directly or indirectly, are always required to go through a formal recruitment process. Please note that these communications are fraudulent. They do not originate from eHealth nor are they associated with eHealth's recruitment process. Noticeable points of such communications are that the communications come from non-eHealth e-mail addresses (e.g. from a yahoo.com address); the use of English is poor; and that money is requested at some stage. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Do not disclose your personal or financial details to anyone you do not know. If you receive such proposals, we would advise you to contact your local police station and provide them with all information you may have from the senders (email addresses, phone/fax details, etc.).
