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Verizon Customer Representative
Job
SM Communications
Lebanon, PA (In Person)
$57,500 Salary, Full-Time
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Job Description
SM Communications operates as a sales and development firm in Harrisburg, and we're adding a full-time Verizon Customer Representative to our team focused on Verizon FiOS. The Verizon Customer Representative meets customers, explains how FiOS fiber internet and TV bundles work, and guides them from curiosity to active service. As a Verizon Customer Representative , you'll be trained to balance customer support with Verizon Fios account setup and service guidance. You'll explain Verizon Fios features, address concerns, and provide clear direction to ensure satisfaction. This Verizon Customer Representative role offers opportunities for advancement, and success depends on establishing Verizon Fios as the preferred service for our customers. Responsibilities of a Verizon Customer Representative Connect with customers to uncover pain points like slow streaming, unstable Wi‑Fi, or outdated cable service, then position Verizon FiOS as the top‑tier fiber solution.