Welcome Advisor

Welcome Advisor Seattle , WA 98104

Posted:

04/29/2026

Industry:

Clerical Job Number:

56130694 Job Description CTR Group is seeking

INBOUND SALES / WELCOME ADVISORS - SENIOR LIVING.

Immediate openings and urgently hiring! Fully Remote Positions available to candidates

ANYWHERE

within the Eastern Time Zone, and on the East Coast of the

US. SALARY

:

Base Salary:

$45,760 ($22.00 an hour) and

Excellent Benefits On Target Earnings:

$74,000 ($28,024 variable bonus (Uncapped)

Benefits:

401(k) plus match

Dental Insurance Health Insurance Vision Insurance Paid Time Off SUMMARY:

The positions are 100% at home (EXCEPT for two-week training where the Welcome Advisors will need to visit communities within their geographic area). The Welcome Advisors will be 1st POC for families calling in for senior living. Gathering information such as location, budget, specific senior living needs, and scheduling appointment to senior living community. Not following up beyond setting appointment. What you will do Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence Conduct in-depth initial consultation calls with families Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs Act as the liaison between families and senior housing communities or care providers What will make you successful: Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience. Qualifications Two or more years of experience in inside sales/inbound call center History of exceeding sales targets Consultative Sales Experience (Customer Service or Order Taking experience does not qualify!) Must be QUOTA driven and have recent quota experience. Senior Living experience is a plus. Strong communication skills Ability to multitask; simultaneously talk on the phone and take notes on the computer Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system Successfully complete new hire training program Schedule You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year. CTR Group has been a leader in its industry for over 35 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information. CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.

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