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Verizon Representative
Job
ORF Concepts
Chesapeake, VA (In Person)
$60,750 Salary, Full-Time
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Job Description
Verizon Representative ORF Concepts Chesapeake, VA Job Details Full-time $54,000 - $67,500 a year 2 days ago Benefits Employee assistance program Professional development assistance Qualifications Customer follow-ups Non-technical user support Sales reporting Customer relationship building Promoting products In-person customer service Opportunity Management Fiber optic network Answering guest questions High school diploma or GED Lead Nurturing Initial Contact (sales skills) Technical customer support solution Lead Tracking Activity sales targets Customer support Sales pipeline management Suggestive selling Sales follow-up Consultative selling Entry level Sales data tracking Technology sales Full Job Description ORF Concepts, a sales and development firm, is seeking a Verizon Representative to guide the Virginia Beach customer market through the process of upgrading to Verizon FiOS. You will explain how fiber-optic internet can transform their home connectivity, providing comparisons of speeds and plan options. The Verizon Representative will then drive sales by turning customer curiosity into confident decisions, ensuring a seamless transition to Verizon FiOS. As a Verizon Representative, you will connect with customers to discuss the features of Verizon FiOS, ensuring that every conversation reflects a deep understanding of strategic sales principles. The Verizon Representative will help customers troubleshoot issues while subtly highlighting the benefits of their current or potential packages, enhancing the overall sales experience. Your approach ensures that every sales opportunity is handled with respect. Responsibilities of the Verizon Representative Start sales conversations with customers to uncover their internet frustrations and recommend Verizon FiOS plans that deliver stronger speed and reliability Break down FiOS features, pricing, and speed tiers in everyday language that helps customers make confident decisions without technical overwhelm Walk customers through the full FiOS enrollment journey, from verifying availability to scheduling installation with clarity and ease Introduce upgrade options and promotions that align with each home's streaming, gaming, or multi‑device needs Build a sales pipeline of future FiOS customers through thoughtful follow‑ups and helpful plan explanations that keep interest warm Track all enrollment and sales activity with precision to support accurate reporting and campaign consistency Qualifications of the Verizon Representative A high school diploma or GED is preferred Experience in sales or customer support is a plus Patient and steady when answering questions about availability, pricing, or installation Motivated to meet sales goals while maintaining a service‑first approach Comfortable recommending FiOS Internet solutions based on customer usage patterns