Scheduling/Dispatching Coordinator

A full-time, scheduling, coordinating, dispatching position. Must be highly motivated, organized and detail oriented with the ability to thrive in a fast-paced work environment. It is also important that you have excellent verbal and written communication and interpersonal skills as well as the ability to deliver superior customer service. Training will be provided. Responsibilities include, but are not limited to: Answering phones Responding to emails and voicemails Schedule services and estimated job requests Coordinate end of month turns with customers Invoice completed jobs Point of contact for customer questions Assist with writing up estimates Communicate with field technicians regularly Assist with miscellaneous tasks as required

Job Responsibilities:

Strong communication skills with customers, co-workers and managers Ability to learn new software and web applications. Proficient computer skills Ability to prioritize, organize and meet deadlines. Be self-directed, work independently and willing to help others as needed. Ability to question current processes to increase efficiency.

Qualifications:

Is organized and detail oriented Strong communication skills with customers, co-workers, and managers Type 40-45 WPM Basic math skills Ability to problem solve

Compensation:

Health, Dental and voluntary benefits after 60 days

PTO Profit Sharing Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office:

1 year (Preferred)

Customer Service:

1 year (Preferred)

Work Location:

In person