Seasonal Office Admin

Tri Lakes Culligan in Branson is searching for a detail-oriented and customer-focused Seasonal Office Admin to collaborate with a field staff in a sales and service environment. The ideal candidate will have a high energy/outgoing personality and will thrive in a fast-paced work environment, and exceptional process management and communication skills. This is a short term position, with a duration of 10 to 14 weeks.

Responsibilities:

• Reconcile commission sheets and prepare payroll for processing at the corporate office
• Answer questions and assist our very important customers in the office as well as over the telephone
• Data entry to maintain customer records by updating account information the database
• Resolve any escalated product or service related issues; follow up with the customer to ensure optimal customer satisfaction has been achieved
• Maintain financial accounts by taking payments and/or processing customer adjustments when necessary
• Account collection activities (remind customers about past due accounts, work with customer AP departments to bring account into current standing)
• Regulatory reporting procedures (customer and month end reporting, etc...)
• Work closely with our route drivers and field service technicians to achieve optimal customer satisfaction
• Office supply inventory management and control, including tracking inventory levels, placing routine and special orders with vendors and resolving any related discrepancies
• Accounts payable / coding of vendor invoices

Qualifications:

• Outstanding process management skills
• Ability to prioritize tasks in a fast paced environment
• Strong work ethic (honesty and integrity are key for this position and to our organization)
• Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers / contacts / vendors
• Multi-line phone skills
• Billing and account maintenance, and account collections experience preferred
• Experience maintaining files and Excel reports
• Cash and bank deposit maintenance
• Good sense of humor with a positive attitude and team spirit
• Exceptional problem solving skills with the ability to work independently
• Proficient with Microsoft Excel, Outlook and Word Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.