Secretary

Secretary 100 Nolans Point Road, Lake Hopatcong, NJ 07849 $18

• $27 an hour
• Full-time $18
• $27 an hour

•

Full-time Job Description:

We are seeking a reliable and organized HVAC Office Secretary to support daily administrative operations. This role is essential in ensuring smooth communication between customers, technicians, and management. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.

Key Responsibilities:

Answer incoming phone calls and respond to customer inquiries Schedule service appointments and dispatch HVAC technicians Maintain customer records, service logs, and job files Coordinate with technicians regarding schedules and job updates Handle emails, filing, and general office duties Provide excellent customer service and follow-up support

Qualifications:

Previous administrative or office experience (HVAC or construction industry preferred) Strong communication and customer service skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask and stay organized under pressure Familiarity with dispatching or scheduling software is a plus High school diploma or equivalent required

Preferred Skills:

Knowledge of HVAC terminology or willingness to learn Experience with QuickBooks or similar invoicing software Strong problem-solving abilities and attention to detail

Pay:

$18.00

• $27.

00 per hour

Benefits:

Flexible schedule Ability to

Commute:

Lake Hopatcong, NJ 07849 (Preferred)

Work Location:

In person