Security Manager

View More Jobs Security Manager Boonville, MO, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary

POSITION SUMMARY

The employee in this position is responsible for providing superior service to both internal and external guests. The Security Manager is responsible for the operation of the Security department and ensures the physical security and safety aspects of the facilities. The Security Manager will implement programs to safeguard the welfare and assets of all guests and team members for areas of operation. The Security Manager is also responsible for management of general liability, property, and worker's compensation claims, as well as insurance programs. How You Will Create the Extraordinary

JOB DUTIES AND RESPONSIBILITIES

(The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.) Provides superior guest service, positively affects interactions with guests and team members, and has the resilience to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members. Responsible for the supervision and performance of the Security Supervisors. Responsible for the destruction of the cards and dice, for keys and key watcher, and maintaining a Key Audit score above 5.0. Develops and manages the budget for the security department. Manages the overall performance of the Security department. Provide protection and safety to guests and team members. Ability to maintain strict confidentiality relative to security operations, financial data, casino policies, on going investigations and promotions. Development of staff, interviews, hires and evaluates. Establishing and maintaining working relationships with local, state, and federal law enforcement agencies to include community involvement. Develop and implement processes to control lost time injuries, return to work program, and light duty program. Maintain all records for company insurance, bonds, leases, policies, and agreements. Process accident and injury reports in a timely manner. Responsible for all liability and property claims. Oversee the administration of worker compensation claims. Coordinate payment schedule with third party administrator. Review risk activities and claims with General Manager and Director of Finance. Follow-up with patrons and team members with the objective of resolving claims and other potential users. Develop and manage safety program for the property in order to ensure safety and security of team members and customers. Completes all company-required training within designated time frames. Creating a clean, safe, friendly and fun atmosphere for all guests and team members.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

Knowledge of federal, state, local government, and gaming laws, Innkeeper Laws, ABC control regulation, OSHA and health department regulations. Maintaining interpersonal working relationships among all team members. Public relations and customer service skills. Willingness to assume overall responsibility relative to the performance of security. Ability to perform assigned duties under frequent time pressures. Broad variety of task and deadlines required, and irregular work schedule. Ability to perform assigned duties in an interruptive environment. Ability to use all equipment associated with the position, including, but not limited to, computer, 2-way radios, alarm system and telephone. Ability to work in a brightly lit, smoked filled casino environment with noise levels. Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays Always maintain a pleasant, friendly, and welcoming attitude. Report to work in neat and clean professional attire. Well-groomed hair and personal hygiene are essential. Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a "yes we can" attitude, every guest every time. Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests. What You Will Need

JOB QUALIFICATIONS

Three to five years in security, investigations, surveillance, and patron/property liability of high-volume business or industry with a 4-year degree in a related field or equivalent work experience preferred. Possess or be able to obtain a Valid Class E Missouri driver's license. Demonstrate knowledge of policies and procedures of the internal controls for the property within 90 days of hire date. Be able to obtain a valid Level I Missouri Gaming License.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 84073 Job Category Security and Surveillance Job Schedule Full time Locations Isle of Capri Casino Hotel Boonville (On-site)