Senior Care Advisor

Senior Care Advisor at Amada Senior Care Senior Care Advisor at Amada Senior Care in

PARADISE

VALLEY, Arizona Posted in 17 minutes ago.

Type:

full-time

Job Description:

Position Summary AMADA's Senior Care Advisor is primarily responsible for client census and revenue growth of AMADA Senior Care. The Senior Care Advisor will work directly with senior healthcare community professionals to educate seniors and their families in helping them make the best care choice for their loved ones as well as identifying funding solutions to pay for care. Essential Duties and Responsibilities

• Promote/sell company services to existing referral sources and potential clients.
• Develop new referral sources and manage those accounts along with existing referral sources.
• Outside sales position and making 40+ touchpoints per week
• Effectively designs and executes call cycles within a specified geographical area.
• Daily follow-up on all active and pending inquires using Amada CRM and data management systems.
• Collaborate with other professionals in the senior care space and attend community-based events.
• Establish and maintain working relationships with various people and organizations.
• Coordinates discharge plans with Operations and Referral Sources.
• Conduct in-home consultations with prospective clients to educate them on our services and sign them up to be clients.
• Keeps all client information confidential.
• Submits weekly/monthly reports detailing sales volumes/expenses/activities.
• Conduct all business transactions in a manner that upholds the high ethical standards of the company.
• Professional at all times when representing the organization in; greetings, proper telephone etiquette, common courtesy, attitude and appearance (Amada clothing and/or badge), proper email etiquette and timely responses.
• Support AMADA's Mission Statement and Core Values.
• Rotate on-call for weekends.
• Provide educational sessions to potential clients and/or referral sources.
• Other duties as assigned. Qualifications
• Bachelors' degree preferred in sales and marketing, or related business field.
• 2-5 years of sales experience in health care industry and/or home care a plus.
• Must have a proven track record of relationship-based selling and managing of accounts.
• Excellent communication and customer service skills.
• Strong public speaking and educational teaching skills.
• Demonstrates initiative to work independently and is self-confident, self-motivated and goal-oriented.
• Has a competitive spirit!
• Strong organizational skills.
• Ability to work flexible hours, as admission responsibilities may dictate.
• Computer and Smartphone skills (Outlook, Excel, PowerPoint, mapping software, etc.)
• Must possess a valid driver's license, a dependable and insured automobile and a clean DMV record.
• Ability to successfully pass a background check and other pre-employment screening Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
• The employee is occasionally required to stand; walk; sit; bend; squat and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Noise level in the work environment is usually low to moderate.
• Flexibility to work nights and weekends to complete the job responsibilities of either data entry into CRM/Data Management, meeting with referral sources and/or meeting with potential clients.
• Employee must be able to be in/out of car and in referral sources offices/place of business during 12 months of the year.