Senior Program Manager

The Planet Group is seeking a Senior Program Manager to join one of our well-known global pharmaceutical client. This person will report directly to the Commercial Lead responsible for developing the Content Tagging/Metadata Strategy and the Workstation that will allow the marketing platform to function.

Pay :

$89-94.81/hr depending on experience

Location :

Onsite in

Mettawa, IL Senior Program Manager Responsibilities:

Lead the delivery of a large-scale, multi-workstream pharmaceutical marketing platform initiative within the Commercial HCP Marketing organization Own end-to-end program management across all active and future workstreams, maintaining a master program plan with clearly defined milestones, owners, interdependencies, decision gates, and escalation triggers Run structured workstream cadences

• facilitating working sessions, driving agendas, capturing actions, and ensuring accountability across all program participants Maintain a centralized program dashboard providing real-time visibility into workstream health, milestone status, open items, and upcoming decision gates for senior leadership and key stakeholders Manage Jira program board
• coordinating Epic and User Story progression, sprint planning, backlog hygiene, and requirements documentation in partnership with technical and non-technical teams Proactively identify risks, blockers, and dependency conflicts across workstreams and surface them to the program lead with clearly documented recommended resolution paths Maintain a comprehensive deliverable tracker across all workstreams•logging committed deliverables, owners, due dates, completion status, and any delays with documented rationale Actively track and follow up on deliverables and decisions owed by cross-functional colleagues•including IT, Analytics APEX, and Functional Leads across the organization•ensuring no workstream is stalled without a documented explanation When delays occur, formally document the source of the delay, the rationale provided by the responsible party, the impact on downstream workstreams, and the agreed path forward•creating a clear, auditable record of program accountability Escalate unresolved delays to the program lead with full documentation of the delay history, stakeholder responses, and recommended escalation options Coordinate open item resolution•scheduling working sessions with the appropriate decision owners, tracking response timelines, and ensuring decisions are made, documented, and communicated to all affected parties Serve as the primary coordination point across a broad cross-functional stakeholder group•including IT, Analytics, Marketing, Medical Affairs, Omnichannel Strategy, and external agency partners Capture, organize, and distribute stakeholder feedback from working sessions, reviews, and decision meetings•ensuring all inputs are documented, attributed, and version-controlled Maintain a formal feedback and decision log across all workstreams•recording what feedback was provided, by whom, when, and how it was resolved or incorporated into program direction Ensure that cross-functional colleagues' requirements, concerns, and constraints are formally documented so that program design decisions reflect a complete and auditable picture of stakeholder input Coordinate and document alignment sessions with functional leads to confirm requirements, validate design decisions, and capture sign-off•creating a traceable record that protects program integrity and compliance Own the creation, maintenance, and version control of all program process documentation•including governance procedures, approval workflows, change management processes, and workstream operating procedures Translate decisions made in working sessions into clear, structured process documentation that is immediately actionable by technical and non-technical teams Design and maintain a documentation framework built for organizational scaling•enabling future workstreams, brands, and functional areas to onboard using structured, replicable playbooks Build program onboarding documentation so that new stakeholders and future headcount can be brought up to speed independently, without requiring direct time investment from the program lead Develop and maintain a centralized program knowledge repository•housing all decisions, rationale, process documents, governance records, stakeholder feedback logs, and workstream outputs in a single, organized, accessible location

Senior Program Manager Qualifications:

8+ years of program or project management experience in pharmaceutical, biotech, or life sciences commercial operations Demonstrated experience managing multiple concurrent workstreams with complex cross-functional dependencies in a regulated environment Proven ability to build and maintain program plans, milestone trackers, deliverable logs, and stakeholder accountability frameworks Experience owning Jira program boards

• managing Epics, User Stories, sprint planning, and backlog coordination across technical and non-technical teams Strong track record of creating process documentation and scaling frameworks that enable organizational growth and protect institutional knowledge Excels at managing complex, cross-functional programs in a regulated pharmaceutical environment
• driving accountability, accelerating decision velocity, and ensuring every workstream moves forward with precision and documented rationale