Service Dispatcher

Service Dispatcher - Wallace Ford Wallace Ford is looking for a dependable, hard-working, and task-driven Service Dispatcher to join our growing service department. We are searching for someone who thrives in a fast-paced environment, stays organized under pressure, and understands the importance of efficiency, communication, and teamwork in a dealership service operation. This position plays a major role in keeping the shop moving efficiently and helping our technicians and advisors stay productive throughout the day. Responsibilities Dispatch repair orders efficiently to technicians Monitor technician workload and productivity Help maintain proper shop flow and scheduling Prioritize work based on appointment times and repair urgency Communicate with advisors and management throughout the day Ensure work is distributed fairly and efficiently Track stalled work and follow up on delayed repairs Assist with maintaining accurate repair order status updates Support overall service department operations Qualifications Strong organizational skills Ability to multitask in a fast-paced environment Dependable attendance and strong work ethic Task-oriented and detail-focused mindset Positive attitude and team-player mentality Strong communication skills Dealership or automotive experience preferred What We're Looking For The ideal candidate is: Self-motivated Hard driven Efficient under pressure Reliable and punctual Focused on keeping the shop productive Able to work well with technicians, advisors, and management Benefits Competitive pay Opportunity for growth Full-time position If you are dependable, motivated, and ready to help drive a high-performing service department, we want to hear from you.