Service Greeter

About Us Graff Toyota of Chesterton is a customer-focused automotive dealership committed to providing an outstanding service experience. We are looking for a friendly, reliable, and professional individual to be the first point of contact for our service customers. Position Summary The Service Greeter plays a key role in delivering a positive first impression. This person will welcome customers upon arrival, assist with the check-in process, and help ensure smooth communication between customers and service advisors. Key Responsibilities Greet customers promptly and professionally as they arrive in the service lane Direct vehicles to the appropriate service area Gather basic customer and vehicle information and relay it to service advisors Assist with scheduling or confirming service appointments Answer basic questions and provide excellent customer service Maintain a clean, organized, and welcoming service drive area Coordinate with service advisors and technicians to ensure efficient workflow Offer refreshments or amenities to waiting customers Qualifications Friendly, outgoing personality with strong communication skills Customer service experience preferred (automotive experience a plus, but not required) Ability to work in a fast-paced environment Professional appearance and demeanor Valid driver's license and ability to safely move vehicles if needed Basic computer and data entry skills What We Offer Competitive pay Flexible scheduling Opportunities for advancement within the dealership Positive team environment Employee discounts and benefits