Service Manager

Service Manager Miller Bros Giant Tire Service Lutz, FL Job Details Full-time 5 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Life insurance Retirement plan Qualifications Microsoft Word Purchase orders Microsoft Excel Microsoft Outlook Sales transaction processing Phone communication Basic math Staff scheduling Processing cash transactions Filing Mid-level Auto service management Credit card payment processing Dispatching Client invoicing Math Team management Data entry Communication skills Safety protocol implementation Client interaction via phone calls Full Job Description Miller Bros Giant Tire Service is searching for talented, and hard-working Service Manager/Dispatcher with some experience in a commercial environment. We have locations in South Florida, Orlando, Tampa Bay Area, and West Central Florida. We offer an excellent compensation program; medical, dental and vision insurance; with company match, paid holidays and paid time off (PTO), and much more! If you are looking for a long-term career with great earning potential in an Industry with serious longevity and continued growth, please send your resume for consideration.

Job Purpose:

To upkeep our standards of providing excellent quality and timely service to our customers across the state of Florida. Maintain company safety standards to make sure all service personnel return home safe.

Duties:

Answering incoming service request via phone or email. Monitor and lead the team of technicians to ensure high levels of safety and customer service. Schedule and ensure work completion. Update service request as required to properly manage inventory flow and service personnel accountability. Create customer invoices by entering information from work orders into our Order Entry Program. Verify quantity and costing of products delivered, customers pricing, and services performed. Contact customers for purchase orders when required. Mail, fax, or email customers a copy of the finalized invoice daily. Process cash, checks, and credit cards for each day's business. Coordinating with warehouse and vendors. Filing of vendor invoices and days business. Plan service personnel work schedule including night call rotation and time off.

Skills/Qualifications:

Communication Skills, People Skills, Team Building, Telephone etiquette, Organized, Attention to Detail, General Math Skills, Data Entry, Excel, Outlook and Word. Any type of experience with Tires and or construction equipment is helpful but not a requirement.

Job Type:

Full-time Benefits:

Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person