Service Manager

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

POSITION PURPOSE/MISSION

Responsible for all plant level Engineering, Electrical, and Maintenance activities within assigned operation. Work with the Processing Management Team to ensure all resources are coordinated in accordance to manufacturing needs within a cost effective approach; emphasizing machine reliability. Take a proactive approach in both safety and environmental issues as it relates to the plant and the department. Lead, organize, and develop plant level Engineering, Electrical, and Maintenance departments. Serve as a key resource in working with and providing direction for the automation needs and technology enhancements of the business.

MINIMUM QUALIFICATIONS

Bachelor's Degree in Electrical Engineering or Mechanical Engineering, Or equivalent combination to education and experience. Five plus years' high level of accomplishments in facilities management or maintenance experience in a heavy manufacturing production facility. Three plus years' success and accomplishment in supervision and leadership experience (preferably in electrical, maintenance, or plant engineering). Experience in developing direct reports and building strong functional teams. Demonstrated success in application of safety principles such as LOTO, Confined Space, Working at Height and Contractor Safety. Success in predictive and preventative maintenance systems. Skilled in Facility Engineering such as high and low pressure boilers, HVAC, air handling units, sanitary sewer and building maintenance. Able to problem solve in an efficient, effective manner using Continuous Improvement tools. Demonstrated skills in creating and maintaining department operating costs and project budgets. Proven project management experience, leading cross-functional teams, in the implementation and management of Continuous Improvement projects designed for production enhancement and cost control. Exceptional interpersonal and communication skills, with a focus on active listening and customer service. Strong understanding in plant quality systems, with a focus on internal and external customer impact.

PREFERRED QUALIFICATIONS

Bachelor's Degree in Mechanical or Electrical Engineering with service emphasis in facilities management. Strong background in electrical systems and automation engineering. Experience in major capital project management.

ISO 9000 / QS 9000 / TS16949

implementation and system maintenance experience. Computer / CAD system experience.

MAJOR ACCOUNTABILITIES

Establish an organized and systematic approach to the operational needs, equipment, training, etc. Participate in developing and managing the budget. Work with the Human Resources department to develop a trained and motivated workforce. Foster a culture of trust, teamwork, responsibility, high expectations and open communications. Focus on Continuous Improvement initiatives as they relate to the process, equipment, and cost. Assist in developing and administering procedures to ensure a safe and positive working environment. Follow and help improve Environmental Management, Quality Management, and Safety Management systems to improve Charter Steel's performance. Work closely with Engineering Department on process improvement projects. Administer any process improvements or quality enhancement experiments. Develop improvement measures and tracking. Follow Environmental, Quality and Safety Management System procedures and requirements. Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.

POSITION CHALLENGES

Controlling budgets and inventories to be cost effective and to meet production needs. Continuing a proactive maintenance program to reduce unscheduled downtime and optimize the weekly scheduled downtime for PMs to meet production demands. Integrating the activities of functional areas so as to ensure unified seamless supporting service team. We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

OUR STORY

Charter Manufacturing is a family-owned group of diversified metals manufacturing businesses founded in 1936 and headquartered in Mequon, Wis. Our will to grow drives our success. It is fueled by a team of respected and dedicated employees committed to continuous improvement and an entrepreneurial spirit that thrives within the Charter family.

WE ARE INVESTED IN YOU

When you work at Charter Manufacturing you're part of a four-generation family business. That means, you're not just an employee, you're one of our family members. We believe in mutual trust. Employees are respected and empowered to explore new and better ways to impact the success of the company. Employees, at every level, are valued for their motivation to deliver the best products and service. We are in this together. Charter has a thriving team environment. Part of being a family means we collaborate, learn, thrive and benefit - together. We are committed to your future. The forward thinking and enthusiasm from our team drives us to create resources and opportunities for employees to learn, develop and create their own future. We celebrate you. We are successful because of our employees — and their great work doesn't go unnoticed. We recognize and reward our employees for their contributions. Visit our website to learn more about our family of companies. View our 2022 Sustainability Report. To review our data use practices, visit our Company Privacy Policy.

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