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Service Manager / Shop Manager Golf Cart & Utility Vehicle Service
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M&S Golf Cars, LLC
Waterloo, NE (In Person)
$66,560 Salary, Full-Time
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Job Description
Service Manager / Shop Manager Golf Cart & Utility Vehicle Service at M&S Golf Cars, LLC Service Manager / Shop Manager Golf Cart & Utility Vehicle Service at M&S Golf Cars, LLC in Waterloo, Nebraska Posted in 2 days ago.
This is a playercoach leadership roleyoull manage technicians, oversee daily shop operations, and step in to assist with repairs when workload is high.
Ideal for experienced Service Managers, Lead Technicians, Shop Foremen, or Service Writers who enjoy both leadership and hands-on work.
Key ResponsibilitiesLead and supervise a team of 47 mechanicsServe as a hands-on leader, assisting with repairs during peak demandAssign and manage work orders to balance workload and productivityOversee daily shop flow, scheduling, and turnaround timesRespond to customer inquiries and resolve service concernsEnsure accurate work order documentation using the 3C methodology (Complaint, Cause, Correction)Review completed work, monitor progress, and close out invoicesImplement continuous improvement initiatives to improve processes, workflows, and efficiencyTrain and onboard new techniciansCoordinate with parts, sales, and management teamsMaintain a clean, organized, and safe shop environmentPotential to include parts procurement and management over timeQualificationsExperience as a Service Manager, Shop Manager, Technician, or Shop ForemanStrong mechanical knowledge (automotive, small engine, golf cart, or equipment service preferred)Proven leadership and team management skillsStrong computer skills for work orders, scheduling, and invoicingAbility to manage multiple priorities in a fast-paced shop environmentCustomer-focused with strong communication and problem-solving skillsValid drivers license with acceptable driving recordCompensation & Benefits$25$32/hour DOE, with opportunity for salary-based roleConsistent weekday schedule (some weekends during peak season)Benefits include:
Health, Dental, Vision, and Life InsuranceHealth Savings Account (HSA)Paid Time Off (PTO)Retirement Plan with generous company matchEmployee discounts on carts, parts, and accessories(Background check required)About Miller & Sons Golf CarsMiller & Sons Golf Cars is an authorized EZGO and Cushman distributor serving Iowa, Nebraska, and South Dakota. Were known for dependable service, strong teamwork, and a family-oriented culture. recblid ootzqn2b2516te3lm7w99d7tbnmvet
Type:
full-timeJob Description:
Job OverviewMiller & Sons Golf Cars is hiring a hands-on Service Manager / Shop Manager to lead our golf cart and utility vehicle service department.This is a playercoach leadership roleyoull manage technicians, oversee daily shop operations, and step in to assist with repairs when workload is high.
Ideal for experienced Service Managers, Lead Technicians, Shop Foremen, or Service Writers who enjoy both leadership and hands-on work.
Key ResponsibilitiesLead and supervise a team of 47 mechanicsServe as a hands-on leader, assisting with repairs during peak demandAssign and manage work orders to balance workload and productivityOversee daily shop flow, scheduling, and turnaround timesRespond to customer inquiries and resolve service concernsEnsure accurate work order documentation using the 3C methodology (Complaint, Cause, Correction)Review completed work, monitor progress, and close out invoicesImplement continuous improvement initiatives to improve processes, workflows, and efficiencyTrain and onboard new techniciansCoordinate with parts, sales, and management teamsMaintain a clean, organized, and safe shop environmentPotential to include parts procurement and management over timeQualificationsExperience as a Service Manager, Shop Manager, Technician, or Shop ForemanStrong mechanical knowledge (automotive, small engine, golf cart, or equipment service preferred)Proven leadership and team management skillsStrong computer skills for work orders, scheduling, and invoicingAbility to manage multiple priorities in a fast-paced shop environmentCustomer-focused with strong communication and problem-solving skillsValid drivers license with acceptable driving recordCompensation & Benefits$25$32/hour DOE, with opportunity for salary-based roleConsistent weekday schedule (some weekends during peak season)Benefits include:
Health, Dental, Vision, and Life InsuranceHealth Savings Account (HSA)Paid Time Off (PTO)Retirement Plan with generous company matchEmployee discounts on carts, parts, and accessories(Background check required)About Miller & Sons Golf CarsMiller & Sons Golf Cars is an authorized EZGO and Cushman distributor serving Iowa, Nebraska, and South Dakota. Were known for dependable service, strong teamwork, and a family-oriented culture. recblid ootzqn2b2516te3lm7w99d7tbnmvet
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