Service Supervisor

Service Supervisor 3.4 3.4 out of 5 stars Miami Shores, FL 33138 $18 an hour - Full-time Confidencial 12 reviews $18 an hour - Full-time Position Summary The Service Supervisor is responsible for overseeing front-of-house operations and ensuring exceptional guest service standards are consistently maintained. This role supports daily restaurant operations by supervising service staff, assisting with team coordination, resolving guest concerns, and ensuring smooth and efficient service during all shifts. Key Responsibilities Supervise and support front-of-house team members during daily operations. Ensure excellent customer service and guest satisfaction at all times. Assist with staff training, coaching, and performance monitoring. Coordinate floor operations to maintain efficient and timely service. Handle guest concerns and resolve service issues professionally. Support opening and closing procedures, including side work completion. Maintain cleanliness, organization, and compliance with company standards. Communicate effectively with kitchen and management teams to ensure smooth operations. Monitor staff attendance, punctuality, and adherence to company policies. Assist management with scheduling, shift coverage, and operational needs as required. Ensure compliance with health, safety, and sanitation regulations. Lead by example by demonstrating professionalism, teamwork, and strong service standards. Qualifications Previous restaurant or hospitality supervisory experience preferred. Strong leadership and communication skills. Ability to work in a fast-paced environment. Excellent problem-solving and customer service abilities. Strong organizational and multitasking skills. Flexible availability, including weekends and holidays. Physical Requirements Ability to stand and walk for extended periods. Ability to lift and carry up to 25 pounds. Ability to work efficiently in a busy restaurant environment. Work Environment Fast-paced hospitality environment. Frequent interaction with guests and team members. Exposure to moderate noise levels and restaurant operations.

Tipo de puesto:

Tiempo completo

Sueldo:

$18.00 la hora Lugar de trabajo: Empleo presencial