Service Technician

Service Technician Location 6720 US 50 W, Hillsboro, OH, 45133, United States Job Category Service - Mechanic/Technician Employee Type Non-Exempt FT information Name

JEFFREY PARRY

Phone 937-402-0541 Email jparryagproco Description Purpose Independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. Candidates require a strong work ethic toplete a task efficiently with minimal supervision. Individual will serve as an in-field representative for the dealership to provide service solutions. Communication skills required to clearly articulate aspects of work being performed to a customer in a courteous and effective manner. Responsibilities Perform diagnostics and repairs on John Deere equipment and technology Performs diagnostics and repairs in the field as required Maintains accurate inventory of parts kept in stock on service vehicle Mentors Service Technician and Apprentice Technicians Identify andmunicate solutions for customer service opportunities in area of responsibility Accountable for billable time and assigned work orders Responsible forplete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information. May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere andpetitive products Experience, Education, Skills and Knowledge 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basicputer functions; experience using Service ADVISOR™ or otherputer based diagnostic repair tools preferred Experience working cooperatively in a team environment Experiencemunicating effectively verbally and in writing Must have an adequate toolset to perform job responsibilities Ability to lift at least 75 lbs repeatedly High School Diploma, GED, or equivalent experience required; Associates degree preferred Valid driver's license required; CDL (Commercial Driver's License) preferred Ag-Pro provides aprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits. Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer All positions require pre-employment screening. Must be authorized to work in the United States.