ServiceNow Platform Architect (ITSM, ITOM)

ServiceNow Platform Architect (ITSM, ITOM) (part of Tata group) 3.9 3.9 out of 5 stars Must Have skills•

ITSM, ITOM

•

CMDB, Service Mapping, CSDM Key Responsibilities:

Solution Architecture:

Lead the design and implementation of end-to-end ServiceNow solutions, including•

ITSM, ITOM

•CMDB, Service Mapping, CSDM, and other ServiceNow applications.

Customization & Configuration:

Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.

Integration Design:

Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.

Platform Optimization:

Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.

Governance & Security:

Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.

Client Engagement:

Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.

ITSM:

Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in

ServiceNow ITOM :

Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)

CMDB Management:

Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions.

Integration :

Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP•

App Engine :

Expertise in Custom module implementations Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features

CTAs/ ServiceNow Certified Candidates Preferred Salary Range:

$140,000•170,000 a year #LI-DM1 Location Denver, MO Job Function

TECHNOLOGY

Role Platform Architect Job Id 389772 Desired Skills Service Now Salary Range $140,000•170,000 a year