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Regional FSE Planning Manager

Job

Sidel

Norcross, GA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/6/2026

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Job Description

Regional FSE Planning Manager Sidel - 3.9 Norcross, GA Job Details Permanent 1 day ago Qualifications Operational analysis Managerial strategic planning Performance improvement leadership Strategic management Resource allocation (project management tasks) Organization design Field service Engineering Operations coordination planning Bachelor's degree in business Process design Risk mitigation strategy implementation Incident Escalation Global team management Team development Bachelor's degree in engineering Decision making Data interpretation Leading team collaboration initiatives Data-driven problem-solving Operational excellence initiatives Process improvement planning Customer satisfaction improvement Senior level Business Escalation handling Operations Cross-functional team management Process management Leadership Full Job Description The Regional FSE Planning Manager - Americas is responsible for leading and optimizing Field Service Engineering (FSE) planning activities across North America (NAM), Middle America (MAM), and South America (SAM). This role ensures efficient allocation of internal and external technical resources, supports high-quality service delivery, and drives operational excellence through standardized processes, data-driven decision-making, and effective cross-functional coordination. Your Mission Lead and professionalize Field Service Engineers (FSE) planning activities across the Americas (NAM, MAM, SAM), ensuring optimal resource allocation, operational efficiency, and high customer satisfaction through structured, data-driven decision-making.

Main responsibility:

FSE Planning & Resource Allocation Escalation Management & Critical Decision-Making Process Governance & Standardization Team Leadership & Development Cross-Functional Coordination Operational Performance & Continuous Improvement Strategic Planning & Organizational Design Customer Satisfaction:

Ensuring the right FSE is assigned at the right time

Operational Efficiency:

Maximizing resource utilization across regions

Risk Mitigation:

Managing escalations and avoiding production disruptions

Process Discipline:

Standardizing planning practices across all stakeholders

Team Growth:

Developing planners into strategic contributors

Your Profile Education:

Bachelor's degree in Engineering, Operations, Business, or related field (preferred)

Experience:

Significant experience in Field Service, Operations, or Planning functions Experience managing cross-regional operations and resource allocation Proven leadership experience with team management and development

Competencies:

Strategic thinking and operational planning Decision-making under pressure Leadership and team development Cross-functional collaboration Process design and governance Analytical and data-driven mindset Contract Type Permanent Country United States Location Norcross