Conference Planning Manager

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This position will be responsible for planning, coordinating, and overseeing the execution of group bookings, special events, and caterings for The Hotel Hershey. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Work with clients to understand needs and coordinate and develop program details; collaborate with operating departments to create special activities, menus, services, set-ups, AV, etc.

• Conduct planning visits with clients via in person and/or by phone. Answer all client questions and concerns.
• Produce and maintain accounts in Delphi; Prepare comprehensive group resumes. Outline details of functions on banquet event orders and floor plans.
• Review group programs turned over by the sales team for opportunities to up-sell food and beverage, AV, room rental, etc
• Coordinate efforts of all personnel involved in event execution to ensure all client needs are fulfilled.
• Participate in the Manager on Duty program.

Perform other duties as assigned.

Qualifications:

18 years of age or older. Minimum of 2 years of related experience. Industry Experience

• Hospitality/Tourism, Food & Beverage, Other Bachelor's degree
• Hospitality Management Relevant work experience can be substituted for education
• 6 years Post-employment
• Must obtain

RAMP Certification Knowledge, Skills, and Abilities:

Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word. Proficient working with details on a daily basis for prolonged periods of time. Proven employee/guest relations, communication, problem solving, and organization skills.

Job Demands:

While performing the duties of this job, the employee is required to: Reaching Forward Occasional (