Security Assistant 2 - ISBS

Security Assistant 2 - ISBS Protection Strategies Incorporated tuition assistance, 401(k), retirement plan United States, Tennessee, Oak Ridge 118 Mitchell Road (Show on map) Apr 10, 2026 Join Our Team as a HHS - Security Assistant II (ISBS)!

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security. Why PSI?: Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture. Apply now•to join PSI and help shape a safer future!

What We Offer:

Comprehensive Benefits:

Medical, Dental, Vision, Telemedicine

Financial Support:

401(K) Retirement Plan, Tuition Assistance, Disability Products

Wellness Programs:

Employee Assistance, GoodRx, Commuter Benefits

Flexible Spending Accounts:

HSA + HRA

Position Overview:

The Senior Case Management Specialist is responsible for processing background check requests for potential sponsors of unaccompanied children. They receive background check requests (both fingerprint and child abuse and neglect), work with respective federal or state agencies to compile existing information. Coordination of the delivery of that information to the Administration for Children and Families (ACF) or ACF designee. They are responsible for timely email request responses and coordination, as well as evaluating various database searches for potential sponsor information. Senior Case Management Specialists are expected to serve in an advisory capacity to the Junior Case Management Specialists based on their additional experience.

Key Responsibilities:

Determines the need for the investigation: Review the investigative history/PDAT in CVS. Determines if the candidate meets reciprocity. If the candidate meets reciprocity, then process the case and assign to a Fed Lead. If the candidate does not meet reciprocity, the case is assigned to PSS II's to process. Order investigations from DCSA. Request jurisdiction of investigations ran by other agencies. Work in the ISR queue and process emails. Monitor and respond to the Program Support Center (PSC/ISBS) Intake Resource mailbox on a daily basis Retrieve and review submitted security packages for on-board processing for all assigned personnel. Provide customer service and status to sponsors, security liaisons, applicants, and contractors concerning submission of security packages. Track security packages to ensure accurate processing Update

PSC/ISBS

multiple security databases daily.

Qualifications:

Associate's degree At least 2 years' experience as a Junior Case Management Specialist or demonstrated work/experience equivalent Must be a U.S. citizen Must be willing to travel up to 5% Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, or protected veteran status. Employment offers will be contingent on passing a pre-employment drug screen. Ready to Make a Difference? Apply now to join PSI and help shape a safer future!