Traffic Management Center Operator - Seasonal/PT
Job
City of Norman, OK
Norman, OK (In Person)
$31,200 Salary, Part-Time
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Job Description
Salary:
$15.00 per hour (Non-Exempt)Shift:
7:00am- 10:00 am, 11:00am
- 2:00pm or 3:00pm
- 6:00pm, Monday through
Friday Job Type:
Part-time/Seasonal This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.MINIMUM QUALIFICATIONS
Education and Experience:
Must be currently enrolled in an accredited college or university pursuing a degree in Civil Engineering, Traffic Engineering, Transportation Engineering, or a closely related field. Completion of sophomore-level coursework or higher is preferred but not required. Coursework or prior experience in transportation systems, traffic operations, or Intelligent Transportation Systems (ITS) is preferred but not required.Licenses and Certifications:
Successful completion of the Fundamentals of Engineering (FE) exam preferred but not required.Knowledge:
Strong oral and written communication skills. Knowledge of basic computer operations including Microsoft Office Suite (Word, Excel, Outlook) required. Familiarity with traffic operations software (e.g., Synchro, GIS platforms, orCCTV/ITS
systems) is preferred but not required. Basic understanding of mathematics required; coursework or interest in applied mathematics, statistics, or transportation engineering principles is preferred but not required.Skills and Abilities:
Strong interpersonal skills to effectively interact with internal staff, citizens, and vendors. Ability to work independently with minimal supervision and exercise sound judgement. Ability to quickly assess traffic situations and make timely, effective decisions under pressure. Ability to prioritize multiple tasks while maintaining attention to detail. Must maintain regular, predictable, and punctual attendance. Demonstrated willingness to learn and apply new technologies and procedures in a dynamic traffic operations environmentDuties and Responsibilities:
Essential Functions:
Training and Development:
Participate in structured training in Traffic Management Center (TMC) operations including Intelligent Transportation Systems (ITS) and Advanced Traffic Management Software (ATMS). Learn to interpret traffic data and apply City procedures for monitoring, communication, and response coordination. Engage in ongoing training related to Standard Operating Procedures (SOPs), system operations, and equipment usage.Operational Support:
Monitor real-time traffic conditions using Integrated Traffic Operations Consoles ( iTOCs) and ATMS platforms. Assist in coordinating responses to traffic incidents, lane closures, congestion, and special events under the direction of TMC supervisor. Operate and adjust traffic signal timing and ITS field devices as instructed to support safe and efficient traffic flow. Contribute to traveler information updates, including reviewing external data sources (e.g., Waze, ODOT alerts) and preparing or verifying Arterial Dynamic Message Sign (ADMS) content under supervision.Technical and Administrative Support:
Assist with operational planning, event preparation, documentation, and reporting of TMC activities. Demonstrate the ability to learn and master the operation and maintenance of complex traffic management and modeling software within a reasonable training period. Perform related duties as assigned to support the overall effectiveness of the TMC.Working Conditions:
Work is performed primarily in a temperature-controlled Traffic Management Center environment. Frequent exposure (up to 80% of the time) to moderate noise levels from monitoring equipment, alarms, and communications systems. May require extended periods of sitting or standing while monitoring systems. Flexibility to work varied hours, including evenings or weekends, during major events or traffic emergencies may be requested.Mental and Physical Abilities:
Must be able to tolerate moderate noise levels from alarms, typing, and radio communications. Must be able to perform essential job functions with or without reasonable accommodation. Ability to sit or stand at a traffic operations console for extended periods while monitoring systems.Additional Information:
Ability to pass a background investigation, physical examination, hearing test, and drug screening. Flexibility to adjust work hours to support special events, traffic studies, or emergencies is preferred but not required. Selected interns will serve a probationary period of up to one (1) year. An initial evaluation will occur after six (6) months to assess performance, training progress, professionalism, and suitability for continued assignment. Successful completion of the probationary period is required for continuation in the role. Public WorksSimilar jobs in Norman, OK
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