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Retention Advisor

Job

HERC

Baltimore, MD (In Person)

Full-Time

Posted 6 days ago (Updated 4 days ago) • Actively hiring

Expires 8/4/2026

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Job Description

Academic Advising and Student Engagement (50%) ? Meet with each advisee three times per semester (averaging one meeting per month), providing guidance on course selection, academic resources, and overall degree planning. ? Maintain accurate and timely records of advising sessions using EAB Navigate360, tracking student progress and providing consistent support. ? Ensure students are on track with core curriculum, general education, and major- Specific degree pathways to support academic success and timely graduation. ? Advise students on registration, course load, and academic policies, helping them navigate Academic challenges and ensuring they understand university requirements. Student Success Strategies and Retention (25%) ? Identify at-risk students and implement targeted success plans or interventions, including outreach for Drop List issues, academic performance concerns, or financial clearance processes. ? Use data analytics to identify trends in student performance, implementing proactive Strategies to improve retention and persistence. ? Participate in outreach campaigns designed to engage students and address specific academic barriers. Collaboration and Communication (10%) ? Maintain professional, timely communication with students, parents, faculty, and university staff, ensuring students are aware of deadlines, policy changes, and academic requirements. ? Collaborate with academic departments and other student success teams to ensure accurate dissemination of curriculum changes, academic policies, and student Progression requirements. ? Provide regular feedback and updates to academic leadership and team members regarding student needs, academic issues, and retention progress. Support of Institutional Programs (10%) ? Assist with Bear Necessities New Student Orientation and other onboarding initiatives, providing students with the information and guidance necessary for a smooth transition to university life. ? Participate in freshmen orientation courses and other student engagement programs designed to enhance the university experience for first-year students. ? Ensure students are compliant with financial clearance and other administrative Requirements that could impede academic progress. Information Dissemination (5%) ? Ensure clear communication regarding curriculum and policy changes, making sure Students and other stakeholders are aware of updates that could affect academic performance progression.