Career Counselor Bilingual

Job Description:

Title:

PA Lehigh Valley Career Counselor Classification:

Non-Exempt Salary:

$53,000 Scope of Position Provide individualized support and direct assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Essential Functions Counsels, motivates and encourages assigned caseload of participants to develop and guide through a customized career pathway, training opportunities, and barrier mitigation to achieve successful placement outcomes Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment.

This includes:

assessment, individualized attention and coordination and providing referrals to appropriate community service or social service agencies when needed Maintain and document all participant interactions, contacts, activities, in case notes, and files to ensure that regularly scheduled contacts are made as required Provide accurate and timely submission of required program data to ensure real-time reporting needs are met Accurately complete required documentation for enrollment and develop and maintain a customized service plan to align with participant employment and training goals Follow-up with partner agencies to ensure successful engagement in prescribed support services Perform outreach to support participant engagement through off-site appointments to employers, satellite site locations, and community visits Provide consistent and comprehensive case management throughout program engagement to monitor participant activities Maintain organized tracking of clients Maintain detailed documentation of all contacts in the state's system of record per contact requirements Coordinate participant retention services and accommodate participant work schedules. Provide status updates and develop goal planning sessions with appropriate program staff Other opportunities as available Education and Experience Requirements Case management experience preferred. Attention to detail and proficient in Microsoft Office Suite required Bachelor's degree in education, training, human resources, social services or an acceptable equivalent combination of education and experience Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude Must have good driving record and reliable transportation. Experience in a team-oriented environment Bi-lingual skills highly preferred or experience working with ESL populations a plus EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.