Employment Support Specialist- PT Sulzbacher Village

Employment Support Specialist- PT Sulzbacher Village

GOODWILL OF NORTH FLORIDA

Jacksonville, FL Job Details Part-time $16 an hour 14 hours ago Qualifications Record keeping Computer operation Customer relationship building Phone communication Word processing Conflict management Data entry Typing Full Job Description Sulzbacher Village 25 Hours weekly

Job Title:

Employment Support Specialist Department:

Good Careers Reporting to:

Good Careers Senior Manager Date:

August 2023

Position Status:

Updated FLSA Status:

Non-Exempt Job Summary :

This position supports the employment specialists to identify employment opportunities for job seekers. Provides assistance to job seekers to ensure that they effectively apply for employment positions.

Minimum Qualifications :

Education Experience 2 years prior experience in staffing services, HR, and case management or a related field is preferred. Licensure, Certification, Other Qualifications Able to complete assignments within deadlines in fast-paced environment Able to work positively and professionally in both independent and team settings Able to work cooperatively with representatives of various Goodwill divisions, external partners and customers Able to de-escalate and resolve conflict in a positive manner Capable of effectively organizing self, time and responsibilities Able to communicate effectively in written and verbal manner Able to demonstrate understanding of programming, procedures, policies and information technology systems within probationary training period and maintain that mastery over the course of employment Capable of maintaining strict customer and corporate confidentiality Able to enter data into various computer systems at a rate of at least 30 words per minute Must be able to travel to various locations on an as-needed basis Job Duties Essential Duties % of Time Responsible for assisting applicants seeking employment and/or training, where appropriate Evaluates the appropriateness of job-seeking candidates for identified opportunities Acts as a liaison with strategic business and community partners as well as employer/trade associations Provides information about the hiring company to potential candidates Coordinates recruitment options with partners Other duties as assigned. 90 10 Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? Yes No Enter the number of direct reports and their position titles: None

PHYSICAL REQUIREMENTS

Required Standing Sitting Walking Repetitive Motions (Data Entry)

Preferred HAZARDS:

Housekeeping and/or cleaning agents

SKILL REQUIREMENTS

Required Respectful customer relationships Reading Typing/Keyboard Word processing software Operate office machinery (fax, copier, etc.) Verbal communication (including telephone) Written communication (including composition) Maintain records Sensitivity to service population's cultural and socioeconomic characteristics Preferred Public speaking/group presentations Organize and prioritize information Team-oriented and collaborative interpersonal relationships